Tonmay Borgohain
Edinburgh
Summary
A highly motivated professional with over 8 years of experience in pensions, finance, leadership advisory, and talent management. Demonstrated expertise in stakeholder management, building strong client relationships, and delivering effective solutions to complex business challenges. Experienced in advising senior executives on organisational growth, succession planning, and optimising talent strategies to align with broader business objectives. . Skilled in utilising market intelligence and data-driven insights to inform decision-making and consistently surpass client expectations.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Pensions Operations Admin
Diligenta - Standard Life
Edinburgh
10.2023 - 11.2024
- AML & KYC Compliance: Conducted regular AML and KYC checks for customers, ensuring compliance and addressing potential risks to protect both clients and the organisation.
- Pension Payouts: Processed lump sum and periodic pension payouts, ensuring accurate calculations and timely disbursements for a diverse client base.
- Tax Advisory: Advised clients on tax implications of pension withdrawals, optimising tax efficiency and helping maximise retirement income.
- Collaboration with IFAs & Advisors: Worked closely with Independent Financial Advisors (IFAs) and in-house advisors to provide tailored pension solutions and ensure alignment with client goals and regulatory requirements.
- Complaints Champion: Acted as a key point of contact for handling client complaints, investigating issues thoroughly, and ensuring resolution in line with company policies to enhance customer satisfaction.
- Compliance Reporting: Prepared compliance reports for senior management, identifying risks and recommending improvements to maintain regulatory standards.
Senior Associate - Leadership Consulting
Executive Access
05.2020 - 10.2022
- Leadership Advisory Executive with a specialised focus on stakeholder management and strategic client relationship building within the Finance and Technology sectors
- Skilled in advising and engaging senior stakeholders, aligning leadership consulting solutions with client business objectives to address complex challenges and support long-term growth.
- Extensive experience in market research and intelligence gathering, providing clients with actionable insights on industry trends, competitive landscapes, and leadership talent to drive informed decision-making
- Consistently outperformed expectations, exceeding company targets by 150%+ in 2020 and 2021 through exceptional client delivery and strategic talent insights
- Recipient of the Closure Champion Award (2021-2022) in recognition of exemplary performance and commitment to delivering outstanding results and client satisfaction.
People Operations Lead
314e Corporation
08.2016 - 03.2020
- Leading the People Operations function, driving the strategy and execution of talent acquisition initiatives to meet organisational staffing needs
- Expertise in stakeholder management, collaborating with senior leadership and department heads to align talent acquisition strategies with business goals and objectives
- Spearheaded successful Campus Recruitment initiatives, expanding access to emerging talent pools and strengthening the company’s talent pipeline
Recruiter
Allegis Global Solutions
12.2015 - 07.2016
- Developing and executing tailored sourcing strategies in close collaboration with key client contacts to meet specific talent acquisition needs and objectives
- Building and managing candidate pipelines through strategic research, outreach, and effective communication of client offerings, roles, and organisational benefits
- Driving client engagement by placing targeted job advertisements, partnering with recruiters, leveraging LinkedIn groups, and utilising job platforms to attract top-tier candidates
Education
Master of Science - Business with Human Resource Management
Edinburgh Business School, Heriot Watt University
09.2022 - 09.2023
Bachelor of Commerce - Honours - Finance and Accounting
University of Delhi
/2012 - /2016
Skills
- Client Relations
- Stakeholder Management
- Financial Advisory
- Strategic Partnerships
- Client Engagement
- Market Intelligence
- Leadership Advisory
- Account Management
Certification
CIPD - Chartered Institute of Personnel and Development Level 7
Timeline
Pensions Operations Admin
Diligenta - Standard Life
10.2023 - 11.2024
Master of Science - Business with Human Resource Management
Edinburgh Business School, Heriot Watt University
09.2022 - 09.2023
Senior Associate - Leadership Consulting
Executive Access
05.2020 - 10.2022
People Operations Lead
314e Corporation
08.2016 - 03.2020
Recruiter
Allegis Global Solutions
12.2015 - 07.2016
CIPD - Chartered Institute of Personnel and Development Level 7
Bachelor of Commerce - Honours - Finance and Accounting
University of Delhi
/2012 - /2016
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