
Transitioning from shore-based roles to maritime environments, strong communication and organisational skills enhance collaboration with colleagues and customers. Experience supporting individuals with educational needs provides me with excellent customer service skills, ensuring inclusivity for all passengers. Proven ability to work effectively within diverse teams and convey complex information clearly elevates passenger experiences. Commitment to continuous professional development fosters a positive atmosphere and raises service standards.
Working with senior managers to change policy for admission of deaf children to Schools without the necessary documentation. Recognition from parents in supporting their children, Initiating new social groups for deaf children, requesting