Tonia Nee

B2B sales and business relationship manager for South London territory, measured on ability to build and maintain effective relationships between primary care service providers and HCA Healthcare UK tertiary care consultant specialists, resulting in increased tertiary referrals to HCA Healthcare UK Hospitals

• Exceeded target of 8% annual growth per year, resulting in 16,000 patients increase to HCA Healthcare UK Hospitals annually.
• Built and managed 90 key b2b accounts of primary care practices, using expert account management skills, understanding of customer engagement, deep knowledge of the business landscape and data analytic tools as PowerBI to track KPIs and bridge gaps.
• Collaborated with business development, marketing and event management teams to strategically organise and execute quarterly large-scale networking events, connecting primary care providers with tertiary care consultants, and increasing patient referrals.
• Successfully organised weekly online webinars as a relationship building tool, creating educational webinars for patients, GPs, and Physiotherapists to have access to specialised care consultants and develop relationships through these weekly sessions.
• Created quarterly sales reports, using data analytics, CRM, and business acumen to develop sales growth action plans and presented these reports to HCA Healthcare UK Hospital Executives.

B2B sales and accounts manager for North and East London territory, responsible for building relationships with hospital consultants and hospital procurement departments to drive revenue growth of Vygon UK medical device products.

• Consultative sales and business relationship expert, achieving 154% revenue increase from £2M to £5.08M within the first year as account manager.
• Promoted from Account Executive to Senior Account Manager in just over two years for growth achievements.
• Mentor to junior sales associates, advising on effective selling strategies and relationship building techniques.
• Effectively utilised Salesforce CRM tool, the business landscape, and business acumen to identify gaps and develop sales growth action plans.
• Successfully organised monthly 'trials' of products across hospitals, giving continuous support to the users, resulting in converting trials into sales and new business relationships being established.
• Organised education sessions for hospital consultants to learn about the products and services, creating opportunities for networking and gaining insight into pain points for potential sales.
• Became a trusted advisor to the consultants, observing live surgeries where products were used, and being a support for any product queries.
• Developed quarterly sales reports, using data analytics, CRM, and business acumen, and presented these reports to the Managing Director, Business Development Managers and Regional Manager.