Summary
Overview
Work History
Education
Skills
Timeline
Generic

Toni Hughes

Support Worker
Rochdale ,Lancs

Summary

Motivated Support Worker with 28years experience in the care industry working for private health care and NHS settings. Offering expertise in person-centered care implementation and monitoring of individual care plans. Good team player, able to navigate high- stress situations. Experience of working Working with clients with learning needs.

Overview

28
28
years of professional experience

Work History

Bank Health Care Assistant

NHS
Rochdale
  • Supported nursing staff with care of incontinent patients and promotion of continence care.
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.

Support Worker

Private
Rochdale
04.2022 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Visited home environments to help clients develop comprehensive life, technical and job skills.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.

Patient Transport Assistant

NHs
Rochdale
11.2020 - Current
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Performed vehicle safety checks before transporting patients to avoid delays and manage wear and tear.
  • Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
  • Used wheelchairs, stretchers and movable beds to move patients between hospital locations.

Retail Sales Associate

Proprietor
Rochdale
11.2020 - 10.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Maintained clean sales floor and straightened and faced merchandise.

Community Outreach Worker

Possibilities
Heywood
06.2018 - 10.2020
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Visited home environments to help clients develop comprehensive life, technical and job skills.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.

Health Care Assistant

NHS Pennine Acute
Manchester
06.2018 - 06.2018
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Participated in cleaning and maintenance of medical equipment to assist in department function and regulation compliance.

Health Care Assistant

NHS
Calderdale
06.2017 - 06.2018
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Changed out tracheostomies, gastrostomy buttons and catheters regularly to prevent infection or other problems.
  • Fostered strong relationships with clients and families to support comprehensive social, mental and physical care.
  • Maintained open availability to rotate through on-call periods, night shifts and weekend visits.
  • Reported general, physical and mental condition of patients to support care initiatives.

Health Care Assistant

Pennine Care NHS
Rochdale
12.2007 - 04.2016
  • Changed out tracheostomies, gastrostomy buttons and catheters regularly to prevent infection or other problems.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Home Care Worker

Brittana Health Care
Rochdale
09.2006 - 12.2007
  • Administered medication as directed by physician.
  • Monitored and assisted residents through individual service plans.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Planned, prepared, and served meals and snacks according to prescribed diets.

Retail Manager Proprietor

The Closet
Rochdale
08.2004 - 09.2006
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

School Assistant

Norden Primary School
Rochdale
11.2002 - 08.2004
  • Helped with meal and snack preparation and feeding children.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety, and security.

Beauty Therapist Student

Hopwood Hall College
Rochdale
09.2001 - 04.2002
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Analyzed customer skin to assess conditions and skin type and suggest products and treatments.

Nursery Assistant

Fisher Field Farm Nursery
Rochdale
02.1999 - 08.2001
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Created and implemented activities to promote language development.
  • Documented children's growth and development.
  • Responded to inquiries from parents and guardians.
  • Assisted in potty training and toilet hygiene.
  • Implemented daily routines and activities to stimulate and engage children.
  • Read stories, sang songs and facilitated creative play.

Health Care Assistant

NHS
Rochdale
09.1995 - 02.1999
  • Supported nursing staff with care of incontinent patients and promotion of continence care.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Delivered high standard of holistic care to patients to promote equality and dignity.
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Arranged bedding and cushions to enhance patient comfort in bed and chairs.
  • Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
  • Participated in cleaning and maintenance of medical equipment to assist in department function and regulation compliance.

Education

Level 2 Literacy - English

Open Learning
Rochdale
2011

Level 2 Numeracy - Maths

Open Learning
Rochdale
2010

NVQ Level 2 Child Care Learning And Development - Child Care

Hopwood Hall College
Rochdale
2007

Skills

At-home healthcare

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Timeline

Support Worker

Private
04.2022 - Current

Patient Transport Assistant

NHs
11.2020 - Current

Retail Sales Associate

Proprietor
11.2020 - 10.2023

Community Outreach Worker

Possibilities
06.2018 - 10.2020

Health Care Assistant

NHS Pennine Acute
06.2018 - 06.2018

Health Care Assistant

NHS
06.2017 - 06.2018

Health Care Assistant

Pennine Care NHS
12.2007 - 04.2016

Home Care Worker

Brittana Health Care
09.2006 - 12.2007

Retail Manager Proprietor

The Closet
08.2004 - 09.2006

School Assistant

Norden Primary School
11.2002 - 08.2004

Beauty Therapist Student

Hopwood Hall College
09.2001 - 04.2002

Nursery Assistant

Fisher Field Farm Nursery
02.1999 - 08.2001

Health Care Assistant

NHS
09.1995 - 02.1999

Bank Health Care Assistant

NHS

Level 2 Literacy - English

Open Learning

Level 2 Numeracy - Maths

Open Learning

NVQ Level 2 Child Care Learning And Development - Child Care

Hopwood Hall College

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