Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Toni Heslop

Summary

Proactive and detail-oriented Public Health graduate with over 6 years of professional experience in administrative and project management roles. Proven track record in leadership, office management, and process improvement. Skilled in HR operations, calendar and event management, and effective communication. Seeking to contribute to a dynamic organisation and .

Overview

6
6
years of professional experience
4028
4028
years of post-secondary education
1
1
Certification

Work History

Personal Assistant

Xhale Forum
11.2021 - Current
  • HR Coordination: Managed recruitment processes, including CV screening, onboarding, and background checks
  • Executive Support: Efficiently organised executive schedules, travel arrangements, and company events
  • Office Management: Maintained office supplies, managed stock checks, and ensured smooth workflow in office
  • Compliance: Ensured HR compliance with labour laws and internal policies by processing leavers and maintaining personnel records.
  • Customer Service: Achieved and maintained 85%+ customer satisfaction review

Human Rights Intern (PA)

MTC Solicitors Ltd
06.2019 - 01.2020
  • Client Support: Assisted over 50+ clients with inquiries related to housing, welfare, and immigration services
  • Document Preparation: Drafted legal documents, ensuring accuracy and adherence to legal standards
  • Calendar Management: Coordinated meetings, bookings, and deadlines for legal cases
  • Confidentiality: Maintained strict confidentiality while handling sensitive legal documents and client interactions.

Head of Administration & Personal Assistant

Blue Custard (Manba Ltd)
07.2018 - 07.2019
  • Team Leadership: Managed team of 10+ B2B sales reps, ensuring smooth day-to-day operations
  • Event Coordination: Organised corporate events, meetings, and conferences, including logistics and vendor communication
  • Process Improvement: Developed new administrative systems that increased efficiency in office management and reduced overhead costs by 10%
  • Recruitment: Led recruitment activities, from job posting to onboarding, ensuring alignment with company growth goals.

Education

BA (Hons) Public Health and Community Studies -

Coventry University

A-Levels -

The Ellen Wilkinson School for Girls
London

GCSEs -

The Ellen Wilkinson School For Girls
London

Skills

  • Office Management: Proven ability to manage daily operations and improve office procedures
  • HR Operations: Experienced in recruitment, onboarding, and compliance management
  • Event Coordination: Skilled in planning and executing company events and conferences
  • Project Leadership: Strong experience in managing teams and driving process improvements
  • Troubleshooting: Advanced in troubleshooting, whilst remaining calm under pressure

Certification

- Data Protection

- Enhanced DBS

- Health and Safety

- Safeguarding and Protection of Adults

- Safeguarding of Children

- Fire Safety

- Duty of Candour

- First Aid

- Communication

- Active Listening Level 2

Timeline

Personal Assistant

Xhale Forum
11.2021 - Current

Human Rights Intern (PA)

MTC Solicitors Ltd
06.2019 - 01.2020

Head of Administration & Personal Assistant

Blue Custard (Manba Ltd)
07.2018 - 07.2019

BA (Hons) Public Health and Community Studies -

Coventry University

A-Levels -

The Ellen Wilkinson School for Girls

GCSEs -

The Ellen Wilkinson School For Girls

Similar Profiles

CREATE PROFILE
Toni Heslop