Summary
Overview
Work History
Education
Skills
Timeline
Generic

Toni Bayford-smith

Harlow,Essex

Summary

Experienced in engaging with customers, building rapport, and driving sales through exceptional customer service. Known for maintaining positive atmosphere, handling transactions smoothly, and resolving issues promptly. Always focused on meeting sales targets and ensuring customer satisfaction.

Overview

17
17
years of professional experience

Work History

Sales Assistant

The Range
Harlow, Essex
11.2024 - Current
  • client support.
  • Managed cash and card transactions at tills.
    Handled customer payments efficiently to ensure smooth operations.
  • Replenishing inventory and pricing, utilising plamaglams.
  • technical proficiency.
  • Guided customers in product selection, providing comprehensive advice to fulfil needs.
  • Processing customer returns and issuing refunds.
  • Click-and-collect.

Cleaner

Glaxosmithkline
ware, hertfordshire
01.2012 - 05.2015
  • Followed sanitisation, health and hygiene regulations.
  • Completed cleaning projects on time, maintaining customer satisfaction and loyalty.
  • Deep cleaned floors by shampooing, hoovering, mopping and sweeping surfaces.
  • Emptied bins, collecting and sorting waste and recyclables for compacting and disposal.
  • Carried out cleaning tasks as instructed within tight timeframes and to high-quality standards.

Housekeeping Cleaner

Westgate house
ware, hertfordshire
03.2009 - 01.2010
  • Cleaned floors using vacuums, mops and appropriate cleaning agents.
  • Cleaned rooms to satisfaction of clients and management.
  • Cleaned and restocked bathrooms to keep facilities fresh.
  • Stocked toilet tissue, paper towels and other bathroom supplies.
  • Deep cleaned bathrooms with meticulous attention to detail.
  • Kept rooms dust-free by dusting and polishing worktops, cupboards and ornaments.

Education

GCSEs - science

Chauncy school
ware

Skills

  • Client relationship management
  • Inventory management
  • Cash handling
  • Product knowledge
  • Customer service
  • Patience and empathy
  • Positive attitude
  • Shelf stocking
  • Stock counting

Timeline

Sales Assistant

The Range
11.2024 - Current

Cleaner

Glaxosmithkline
01.2012 - 05.2015

Housekeeping Cleaner

Westgate house
03.2009 - 01.2010

GCSEs - science

Chauncy school
Toni Bayford-smith