Experienced insurance professional with 8+ years in the industry, specialising in residential and commercial real estate insurance. Skilled in risk assessment, underwriting, and policy management, with a proven ability to provide effective insurance solutions and exceptional customer service.
Overview
9
9
years of professional experience
Work history
Property Underwriter
Clear Insurance Management Ltd (Acquisition)
07.2021 - Current
Assess and underwrite property insurance applications, managing risks up to £15M. With referral capability up to £50M.
Maintain strong relationships with insurers and brokers.
Contributed to the setup of our in house MGA, including detailed analysis of policy wording, and negotiation of delegated authority parameters.
New business & retention based. Responsible for the progression of five different binders: AXA, NIG (RSA), Aviva, Covea, and Allianz. Premiums ranging from £1,500 to £100,000.
Managed a diverse portfolio of clients, ensuring satisfaction and retention.
Analysed risks and processed quotes for renewals and new business.
Maintain strong relationships with property managing agents and insurers.
Authorised delegated authority limits of up to £10,000,000 for four binders.
Processing documents and obtaining quotations using the following systems: Cenit, Acturis, Excel Binders, insurer portals, claims systems (Sedgwicks and McClaren's), and Outlook.
Managed large insurance portfolios and led negotiations on rating structures with underwriters, ensuring alignment with risk appetite, and profitability targets.
Account Handler
St Giles Insurance & Finanace Services Ltd
07.2019 - 07.2021
Managed a book of premiums exceeding £2M, focusing on renewals and new business.
Fostered relationships with clients, insurers, and other stakeholders to enhance customer satisfaction.
Acquire and maintain knowledge of insurance products, including Property Owners, Various Liabilities, Loss of Rent, Engineering, Contract All Risks, Tradesman, Terrorism, Household, Offices, and Shop Packages.
Insurance Consultant
Towergate Insurance Broker
06.2016 - 09.2018
Provided exceptional customer service while specialising in various insurance policies, including tradesmen, contract works, SME & property.
Consistently exceeded sales targets through effective communication, and rapport-building.
Working on property portfolios using the following systems: Excel, Open GI, Powerplace, and Acturis.
Skills
Risk assessment
Insurance underwriting
Building client and Insurer relationships
Sales & Retention
Risk analysis
Portfolio management
Customer service
Problem solving
Negotiation skills
Positive attitude
ACADEMIC ACHIEVEMENTS
NVQ Level 3 in Business
A Levels - Business (Distinction *) Media (B) Sociology (B)
11 GCSE's Grade C & above in English, Maths & Science
Senior Contracting Officer/Policy Analyst at Health and Human Services (HHS), Centers for Medicare and Medicaid Services (CMS), Office of Acquisition & Grants ManagementSenior Contracting Officer/Policy Analyst at Health and Human Services (HHS), Centers for Medicare and Medicaid Services (CMS), Office of Acquisition & Grants Management
Senior Executive Administrative Assistant at Office of the Under Secretary of Defense, Acquisition and Sustainment (OUSD(A&S)), DASD (Platform and Weapon Portfolio Management)Senior Executive Administrative Assistant at Office of the Under Secretary of Defense, Acquisition and Sustainment (OUSD(A&S)), DASD (Platform and Weapon Portfolio Management)