Bonjour, je m'appelle
Tomy Perrin
French–Finnish | France | Willing To Relocate
Profil professionnel
Multicultural and entrepreneurial professional with hands-on experience in customer service, operations, client advising, and team coordination across France and Finland. I combine an analytical mindset with strong adaptability, operational rigor, and a genuine customer-centric approach.
Having launched and operated my own restaurant, worked internationally, and coordinated logistics for public institutions, I bring ownership, autonomy, and the ability to perform in fast-paced, ambiguous environments — all essential for supporting SMB advertisers within Google Customer Solutions.
Vue d'ensemble
2026
years of professional experience
2021
years of post-secondary education
Expérience
Cave de LablachèreLablachère
WineAdvisor
06.2025 - 08.2025
Aperçu du poste
- Delivered personalised customer recommendations, tastings and pairing advice to enhance client experience.
- Managed stock levels and contributed to improving in-store customerpathways and overallexperience.
PetronellaSaariselka, Finlande
Chef
11.2024 - 04.2025
Aperçu du poste
- Integrated into a high-pressure, multicultural environment while ensuring consistent quality and customer satisfaction.
- Strengthened teamwork, adaptability, and rapid problem-solving in an international hospitality context.
City of ParisParis
Technical Assistant
04.2024 - 05.2024
Aperçu du poste
- Coordinated logistics for the training of municipal police officers.
- Managed trainee flow, access points and scheduling, ensuring operational continuity and process organisation.
La pizz à TomArdèche
Founder
04.2023 - 04.2023
Aperçu du poste
- Created a restaurant from concept to opening: procurement, layout, licensing, supplier relations, budgeting.
- Delivered end-to-end customer service and manageddailyoperations, demonstratingautonomy and ownership.
Levi Restaurant
SeasonalWorker
02.2023 - 04.2023
Aperçu du poste
- Strengthened international customer communication skills in a high-tourismenvironment.
Brigade de Pori, Finlande
Military Service
07.2022 - 12.2022
Aperçu du poste
- Developed discipline, resilience and teamwork through structured military training.
/
Freelance Service Provider
08.2022 - 08.2022
Aperçu du poste
- Provided services in sales, events, and customer relationship roles across various industries.
/
Hospitality & Event Roles (2018–2020)
Aperçu du poste
- Server and front-of-house roles at multiple establishments.
- Event Coordinator for Fédéra'Lyon: partner relations, team supervision, event organisation.
- Promotion Representative for BurgundySchool of Business: advising prospective students and communicatingprogram value.
Formation
Burgundy School Of BusinessLyon
Bachelor from Business and Marketing
01.2019 - 01.2021
High school Marcel GimondAubenas
Baccalaureate from Scientific
/2016 - 01.2019
Compétences
- CustomerSuccess & Client Support
- Operations & Process Coordination
- Service Excellence
- Cross-Functional Communication
- Multilingual Interaction
- Ownership & Autonomy
- Teamwork & Adaptability
Informations complémentaires
- Winetasting
- Community activities (event planning)
- Volunteer for the Auberge des Migrants association
Languages
Français
Langue maternelle
Anglais
Courant
Finnois
Courant
Espagnol
Notions
Chronologie
WineAdvisor
Cave de Lablachère
06.2025 - 08.2025
Chef
Petronella
11.2024 - 04.2025
Technical Assistant
City of Paris
04.2024 - 05.2024
Founder
La pizz à Tom
04.2023 - 04.2023
SeasonalWorker
Levi Restaurant
02.2023 - 04.2023
Freelance Service Provider
/
08.2022 - 08.2022
Military Service
Brigade de Pori
07.2022 - 12.2022
Burgundy School Of Business
Bachelor from Business and Marketing
01.2019 - 01.2021
Hospitality & Event Roles (2018–2020)
/
High school Marcel Gimond
Baccalaureate from Scientific
/2016 - 01.2019