TOMMASO TOTO

• Support sales Developed strong relationships with clients, leading to increased repeat business and referrals.
• Support outside sales representatives in achieving their targets by providing timely technical assistance as needed.
• Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
• Demonstrated expertise in product knowledge during client meeting and technical alignment.
• Worked with customers and engineering team to determine equipment needs and requirements.
• Assisted customers in troubleshooting product issues and provided timely technical support.
• Played a vital role in fostering a positive work environment that promoted teamwork, collaboration, and continuous improvement.

• Assisted sales teams with pre-sales technical support, helping close deals with prospective clients effectively.
• Served as a go-to technical expert within the organization on multiple occasions, providing timely guidance and input during critical decision-making moments.
• Visited clients to determine feasibility, analyze requirements and provide solution suggestions.
• From 2014 Team Leader of application engineer, with following focus:

Workload Management

Analysis and Distribution of Inquiries

Improvement of Office Efficiency

Communication with Sales Offices

Professional Development and Growth

• Developed strong relationships with clients, leading to increased repeat business and referrals.
• Supported outside sales representatives in achieving their targets by providing timely technical assistance as needed.
• Managed a diverse portfolio of accounts while maintaining a high level of organization and attention to detail.

• Assisted sales teams with pre-sales technical support, helping close deals with prospective clients effectively.
• Served as a go-to technical expert within the organization on multiple occasions, providing timely guidance and input during critical decision-making moments.
• Visited clients to determine feasibility, analyze requirements and provide solution suggestions.
• I start as Italgestra SRL (Invensys Group) and aquired on 2003 from Flowserve.

• Different job roles including Electrical Installation Technician, Building Maintenance Worker, and Production Operator.