Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Tommaso Preka

Archway,City of London

Summary

I am an 18-year old motivated and friendly youngster. My communication skills are strong, and I have experience working with the people I have a good ability to resolve issues in a short period of time avoiding panic. I prefer to work in a high-traffic environment and give the customer a great experience. My knowledge of English, Italian and Albanian is good and that is why I can communicate with a variety of individuals.

Offering strong communication, problem-solving, and interpersonal skills. Knowledgeable about handling customer inquiries, resolving issues, and providing support with positive attitude. Ready to use and develop teamwork, empathy, and conflict resolution in this role.

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work history

Cashier

Charity Shop
London, England
01.2024 - 01.2024
  • I was assigned to a charity shop to support the organisation of merchandise, serving the customers, and assisting them in their day-to-day chores. This experience enabled me to know how to deal with people, be organised and have a friendly atmosphere to the shoppers.
  • This was assigned to me as a 1 week long work experience by my Institution.

Customer Service Assistant

Gaming Area
01.2024 - 12.2025
  • I have been employed in a children gaming centre where I helped young visitors and ensured that the visitors were having a safe and enjoyable time. My tasks included support of any problems, assisting them in the game, and keeping the surroundings clean and tidy. I also effectively interacted with parents and managed situations in responsible manners when there were problems.

Education

Education Level 3 - Travel and Tourism

Barnet and Southgate college
London
09.2024 - 06.2026

Level 2 - Travel and Tourism

Barnet and Southgate College
London
09.2023 - 06.2024

Skills

  • Problem-solving, customer service skills and teamwork
  • Multilingual
  • Customer Service
  • Calm under pressure
  • Team building


Languages

English, Italian, Albanian. (I speak all of them fluently)

Timeline

Education Level 3 - Travel and Tourism

Barnet and Southgate college
09.2024 - 06.2026

Cashier

Charity Shop
01.2024 - 01.2024

Customer Service Assistant

Gaming Area
01.2024 - 12.2025

Level 2 - Travel and Tourism

Barnet and Southgate College
09.2023 - 06.2024
Tommaso Preka