Tomiwa Kayode
Treforest
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Addide
Surulere
02.2022 - 08.2023
- Provided product information and answered customer questions.
- Assisted customers with finding the right product for their needs.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Tracked inventory levels throughout the day and restocked items as needed.
- Stocked shelves with merchandise according to company standards.
Retail Worker
Stop n Shop
Ikeja
02.2021 - 01.2022
- Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
- Greeted customers, identified their needs and provided assistance with product selection.
- Processed returns and exchanges according to company policies while maintaining positive customer relations.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Organized backroom storage areas for efficient retrieval of stock items during peak business times.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
Receptionist
Etiebete Place
Ikeja
06.2020 - 01.2021
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Updated daily log book with information about visitors entering the premises.
Education
Bachelor of Science - Accounting
Babcock University
Ogun State, Nigeria06-2019
High School Diploma -
Starfield College
Lagos, Nigeria08-2013
Skills
- Handling Customer Complaints
- Creative Customer Solutions
- Cash Register Operation
- Retail Transactions Processing
References
References available upon request.
Timeline
Retail Sales Associate
Addide
02.2022 - 08.2023
Retail Worker
Stop n Shop
02.2021 - 01.2022
Receptionist
Etiebete Place
06.2020 - 01.2021
Bachelor of Science - Accounting
Babcock University
High School Diploma -
Starfield College
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