Tomislav Bratkovic
Carrigtwohill,CORK
Overview
3
3
years of professional experience
Work history
Security Guard
Securitas
Cork , Cork
2020.06 - Current
- Prepared regular written logs and incident reports at close of each shift for management team.
- Administered effective first aid and liaised with emergency services.
- Deterred criminal activity, vandalism and general misconduct by providing highly visible security presence and patrols.
- Operated scanners to screen guests and belongings.
- Updated reports and logbooks on security actions performed, supporting smooth and safe facility operations.
- Handled day-to-day and emergency incidents with a calm, professional demeanour, enabling positive outcomes.
- Triaged problems quickly, providing precise and clear information to enable prompt security support.
- Provided friendly, courteous and efficient front-desk assistance, earning consistently positive customer feedback.
- Conducted fire and security alarm testing to create stable systems.
- Analysed and produced course-of-action reports, escalating security concerns to management when necessary.
- Established effective access control systems, logging staff and visitor movement for accurate site records.
- Enforced safety protocols through increased video surveillance and effective access control.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring CCTV cameras.
- Maintained composure and professionalism while screening visitors during high-volume periods.
- Safeguarded employee and visitor health, safety and assets through effective on-foot patrols and CCTV observation.
- Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
- Remained focused and vigilant during long periods of sitting, walking and standing for dependable security services.
- Closely observed CCTV surveillance systems to monitor movement of goods and other personnel.
- Responded to alarms and investigated disturbances, contacting local law enforcement personnel in escalating situations.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Adjusted security systems and equipment to gain better coverage of car parks, interior and exterior buildings.
Education
QQI level 4 - Security Guard
ICSE
Cork city, online 2020.08 - 2020.08
Skills
- Emergency response
- Emergency management
- Microsoft Office
- Site patrolling
- Customer service
- Fire alarm testing
- Excel proficiency
- Keen observer
- Physical stamina
- Security operations experience
- Visitor registration
- Superb surveillance skills
- Front desk operations
- Safety and security
- Wireless technology
- Facility and asset protection
- Radio communications
- Employee management
- Security camera monitoring
- CCTV systems
- Attention to detail
- File and records management
Languages
English
Intermediate (B1)
Croatian
Native
Timeline
QQI level 4 - Security Guard
ICSE
2020.08 - 2020.08
Security Guard
Securitas
2020.06 - Current