
Dynamic professional with expertise in WMS systems and a proven track record of innovative problem solving. Demonstrates proficiency in Microsoft Office and excels in staff supervision and training, ensuring efficient team performance. Committed to leveraging skills to drive operational excellence and contribute to organizational success.
- Efficient problem solving
- Creating daily reports for Management team
- Managing dashboards to ensure effective flow of merchandise and protect data integrity
- Monitoring data continuously, detecting, investigating and escalating critical issues to the relevant support team
- Conducting root cause analysis of systemic issues working alongside the Product Team, Product Owners, Staff Engineers and Business Partners
- Supporting the site, providing workarounds and resolutions for financial and systemic issues during the End of Year Inventory
- Managing user accounts, passwords and access levels to ensure SOX Security compliance
- Managing new starters and leavers accounts
- Actively participating in bridge calls and email communications with the Product Team during critical issues
- Carrying out finance investigations and providing resolutions to areas of potential shrink, escalating as necessary
- Cooperating with Finance to continuously provide shrink education and awareness to all levels of associates
- Supporting First Line Managers and Shift Operation Managers with problem solving and upskilling when needed
- Providing continuous training and support to new members of the System Specialist team across all TJX PCs worldwide
- Supporting the Training Team with knowledge ensuring all processes are trained out correctly to all levels of associates
- Building relationships with members of the Product Team worldwide, other PC Specialists and Finance
- Actively being involved within the PC inventory process, responsible for inventory queries, utilizing reporting to identifying anomalies
- Operated forklift equipment to manage warehouse stock effectively.
- Demonstrated flexibility by performing various warehouse duties as required.
- Adhered strictly to health and safety regulations at all times.
- Increased productivity by completing inventory tasks efficiently and accurately.
- Maintained focus whilst operating heavy equipment in a busy environment.
- Received, stored and dispatched goods in line with company policy.
- Ensured safety by adhering to forklift operating guidelines and procedures.
- Assisted with periodic stock checks, maintaining accurate inventory records.