Tomas Ferencik
Edgware,United Kingdom
Summary
A versatile professional with a strong foundation in customer service and game management, complemented by fluency in English and basic German skills. Demonstrates exceptional attention to detail and adaptability, supported by a valid driving licence. Committed to leveraging language proficiency and interpersonal skills to enhance customer experiences and pursue opportunities in dynamic environments.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work history
Dealer/Inspector
The Sportsman casino
London
2019.12 - Current
- Conducted card games, ensuring compliance with rules and regulations for fair play.
- Provided accurate information about casino promotions and services to customers on request.
- Kept track of winners, paid out bets accurately and swiftly.
Dealer
Horizons Casino
2018.10 - 2019.12
- Facilitating game operations, particularly in managing bets and payouts.
- Engaged with players, encouraging jovial and professional interactions to enhance experience.
Dealer/Inspector
Grosvenor Casino
Walsall
2017.05 - 2018.10
- Engaged customers during live game sessions to elevate experience.
Developed trainee dealers' skills through focused training sessions.
Dealer
Olympic Casino
Trnava, Slovak republic
2014.11 - 2017.05
- Managing roulette and card games such as Blackjack, Three Card Poker, and Texas Hold'em
Operator of manufacture
PSA Peugeot Citroen
2013.07 - 2014.09
- Provided technical support to colleagues, fostering a cooperative work environment.
- Monitored machine output, ensuring quality control standards were met.
Barman
Bar Zona A
Tvrdosin, Slovak republic
2011.09 - 2013.06
- Served a variety of drinks for diverse clientele.
- Kept up-to-date on latest drink trends, offering recommendations to customers when asked.
Education
Foreign languages
Medium school of M.Hattala
Trstena, Slovakia 2007.01 - 2011.01
Skills
- Foreign languages: English (fluent), German (beginner)
- Driving license
- Game management
- Customer service
- Attention to detail
- Adaptability
Social skills and competences
- Ability to work under pressure
- Adaptive and creative
- Excellent teamwork
- Good communication skills
Affiliations
- Working out
- Cooking
- Self-development books
Languages
English
Fluent
German
Beginner
Timeline
Dealer/Inspector
The Sportsman casino
2019.12 - Current
Dealer
Horizons Casino
2018.10 - 2019.12
Dealer/Inspector
Grosvenor Casino
2017.05 - 2018.10
Dealer
Olympic Casino
2014.11 - 2017.05
Operator of manufacture
PSA Peugeot Citroen
2013.07 - 2014.09
Barman
Bar Zona A
2011.09 - 2013.06
Foreign languages
Medium school of M.Hattala
2007.01 - 2011.01