Tom White

Hemel Hempstead,Hertfordshire

Summary

I am an enthusiastic retail professional with 2 years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, willing and capable of learning new processes to support overall organisational success. I'm also a personable and responsible Cashier with 2 years of experience in retail and customer service. Solid team player with upbeat, positive attitude and ability to build customer loyalty.

Overview

years of professional experience

Work History

Till Operator

British Garden Centres

Hemel Hempstead, Hertfordshire

09.2021 - 08.2023

Displayed and restocked merchandise by following brand guidelines.
Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
Minimised long register queues by completing sales transactions quickly and accurately.
Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
Assisted customers with additional needs in transporting goods to vehicles, elevating client service.
Recorded daily transaction information using POS systems, enabling stock success monitoring.
Helped customers to locate specific products by conducting thorough stockroom checks, delivering exceptional service.
Maintained excellent client satisfaction by providing professional, courteous customer service.
Completed opening and closing procedures each day.

Waiter

Mitchells & Butlers

Hemel Hempstead, Hertfordshire

02.2022 - 03.2022

Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.