Tom Thornton
Surbiton
Summary
Highly motivated and detail-oriented Business Management graduate with First-Class Honours, possessing strong organisational, analytical and problem-solving skills. Offers a solid foundation in business operations, finance and management, with the ability to coordinate tasks, manage competing priorities and maintain high standards of accuracy. Excellent communication and interpersonal skills, with a proven ability to build positive relationships, work collaboratively and provide effective support. Eager to apply my skills and knowledge within the property management sector, contributing to the smooth day-to-day operation of properties, tenant satisfaction and effective property administration. Adaptable, proactive and committed to continuous learning and professional development.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Reception Assistant - Contract
Lidl GB
Surbiton, Surrey
08.2024 - 11.2024
- Handled mail and deliveries, distributing correspondences promptly to staff and managing outgoing post.
- Supported health and safety initiatives, conducting regular checks to maintain a safe environment for everyone.
- Managed incoming calls efficiently, ensuring timely transfer to relevant departments or message taking.
- Maintained a tidy reception area, reinforcing a professional atmosphere for all visitors and staff.
- Monitored office supplies, placing orders before stock depletion to avoid operational disruptions.
Sales Associate
Sunnamusk
Cambridge, Cambridgeshire
11.2023 - 06.2024
- PSO System
- Stock management
- Assisted with training of new staff
- Opened up and cashed up at the end of the day
- Customer service
- Marketing
Quality Assurance Analsyt
Ascend Gene And Cell Therapies Ltd
London and Potters Bar, Herts
07.2023 - 11.2023
- See below but with greater emphasis on quality assurance.
Quality Assurance Analyst
Ascend Gene and Cell Therapies Ltd
London
09.2022 - 12.2022
- Tasked with the reformat and transfer of highly confidential historic medical records and related charts from an old to a new database.
Intern
James Hambro & Partners
London
08.2019 - 08.2019
- Work experience with Client Portfolio Managers, business development, operations and finance teams.
- Part of a small project team which researched and analysed prospective new business opportunities.
Retail Sales Associate
Thornton Associates:
Surbiton, Surrey
01.2015 - 05.2017
Education
1st Class Honours Business Management with Digital Marketing
Anglia Ruskin University
01-2024
A-Levels - Business Studies, Philosophy and Psychology
Hollyfield Sixth Form College
01-2021
GCSEs - English Language, English Literature, Maths, Combined Science, Business Studies, Geography, IT
Claremont Fan Court School
01-2019
Skills
- Knowledge of [MS 365, Excel]
- Problem-solving
- Typing speed 70wpm, IT literate
- Marketing
- Project Management
- Communication skills
- Inventory Management
- Franking
- Proactive
- Customer Service
- Quality Control
- Money Handling
- Sales Techniques
- POS Systems
Accomplishments
- Represented school at football, cricket and athletics.
- Represented Surbiton Racket & Fitness Club at tennis and squash.
Certification
- CIFA: Introduction to UK Regulation and Professional Integrity
https://cifa.ac/cifa-resume/91404225-de0b-4b6e-8525-9831bde74f3a
Course Level: Level 4
Timeline
Reception Assistant - Contract
Lidl GB
08.2024 - 11.2024
Sales Associate
Sunnamusk
11.2023 - 06.2024
Quality Assurance Analsyt
Ascend Gene And Cell Therapies Ltd
07.2023 - 11.2023
Quality Assurance Analyst
Ascend Gene and Cell Therapies Ltd
09.2022 - 12.2022
Intern
James Hambro & Partners
08.2019 - 08.2019
Retail Sales Associate
Thornton Associates:
01.2015 - 05.2017
GCSEs - English Language, English Literature, Maths, Combined Science, Business Studies, Geography, IT
Claremont Fan Court School
A-Levels - Business Studies, Philosophy and Psychology
Hollyfield Sixth Form College
1st Class Honours Business Management with Digital Marketing
Anglia Ruskin University