Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tom Mortimer

Keighley

Summary

A detail-oriented Tester with 5 years of knowledge and experience within the financial service industry. Expertise in thorough test case creation and execution, defect resolution, and attention to detail. Demonstrates proficiency in DevOps practices and possesses knowledge of JCM for schedule creation and report running. Skilled in Python programming, with a proven track record of liaising closely with system testers and developers to ensure timely communication and successful outcomes during testing cycles. Adept at workflow design, creation, and testing through best practices, effectively engaging stakeholders to achieve desired results.

Overview

9
9
years of professional experience
2013
2013
years of post-secondary education

Work History

Operational Support Consultant

Skipton Building Society
Skipton, North Yorkshire
08.2020 - Current
  • Carried out UAT testing cycles through project and HUB changes, raising bugs where necessary to ensure acceptance criteria was met.
  • Proficiency in Static data, workflow and JCM.
  • Improved on Broker satisfaction by resolving issues and raising improvements to eMortgages system.
  • Developed effective test cases to identify potential software issues.
  • Worked to improve processes with a view to minimize risk on scheduled mailings.

Image Processing Consultant

Skipton Building Society
Skipton, North Yorkshire
08.2016 - 08.2020
  • Ensured correct delivery of documentation onto the system in a timely manner.
  • Covered safe storage and return of original documentation.
  • Provided assistance to both Head Office and Branch colleagues with document location.
  • Addressed technical issues promptly, minimising disruption to ongoing work.

Education

A-Levels - IT / Business Studies /English Media

South Craven School (Sixth Form)
Keighley
09.2010 - 07.2012

GCSEs -

South Craven School
Keighley

Skills

  • Thorough test case creation and execution
  • Defect resolution
  • Attention to Detail
  • DevOps familiarity
  • Knowledge of JCM, schedule creation, report running
  • Experience with python
  • Close liaison with both system testers and developers on multiple changes throughout testing cycles, communicating to ensure the desired outcome was delivered and all bugs were raised timely
  • Workflow design and creation and testing through best practices and communication with stakeholders


Timeline

Operational Support Consultant

Skipton Building Society
08.2020 - Current

Image Processing Consultant

Skipton Building Society
08.2016 - 08.2020

A-Levels - IT / Business Studies /English Media

South Craven School (Sixth Form)
09.2010 - 07.2012

GCSEs -

South Craven School
Tom Mortimer