Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tom Moore

Chorley

Summary

Driven and highly motivated individual with a background in Warehouse and Logistics’ operations, 15+ years' experience working in numerous demanding warehouse and logistics environments, including 10 years in formal leadership positions; offering a proven track record of success in coordinating various operational processes and meeting all assigned targets. Results-orientated with experience, knowledge, and expertise in warehouse, logistics, manpower, workforce management, purchasing and inventory management, Skilled at building solid and productive relationships with colleagues and customers alike, identifying and implementing cost-savings and process improvements. Possessing excellent leadership skills with the ability to lead a team to great success, with exceptional organisational skills to keep track of thousands of products over a worldwide 1,800,000+ sq. ft. warehouse operation

Overview

14
14
years of professional experience

Work History

Operational Improvement

G&B NW
06.2024 - Current
  • Increasing productivity, accuracy and customer satisfaction in the warehouse operation whilst transitioning to a new WMS system
  • Key responsibilities
  • Improve operational efficiency across warehouse processes while maintaining budgetary goals and company objectives.
  • Assign tasks and ensure on-time delivery and customer satisfaction through quality control checks.
  • Supervise inventory management and control processes, including inventory management, stock ordering, and order fulfilment.
  • Ensure safe product handling and storage requirements across the warehouse.
  • Maintain warehouse workflow and identify ways to reorganise storage space for new SKUs
  • Key achievements/projects
  • Increase accuracy and order picking time through the implementation of a handheld scanner system.
  • Trained and coached a team of 19 warehouse staff, improving efficiency across all departments

Contract Support Manager

Segen UK/Wincanton
01.2024 - 05.2024
  • Ensuring a smooth business transition and consolidation of stock from 3 main UK hubs into a custom built distribution centre in Kent
  • Key responsibilities
  • Managing a structured closing of 3 main hubs, maintain stock integrity in all sites until closure
  • Offering training in all aspects of the business
  • In direct contact with senior leadership detailing the proposed business changes and chairing weekly project management meetings
  • Setting and helping maintain the standards and reputation of the company whilst in transition
  • Key achievements/projects
  • Completed consolidation 4 weeks ahead of schedule with no impact on customer experience

3PL Manager UK

Segen UK
10.2020 - 01.2024
  • Managing 17 offsite locations around the UK, maintaining stock integrity at all sites, ensuring inbound/outbound operates smoothly at all sites and that the end user is always delivered to on time and in full
  • Key responsibilities
  • Creating and monitoring daily/weekly/monthly KPIs per site
  • Directing all inbound deliveries to the appropriate site depending on their specialty and designated SKU lines, working in tandem with procurement and supply chain
  • Working closely with the order processors ensuring complete orders can be dispatched from each site depending on stock levels
  • Maintaining a complete stock holding at the 3 main UK distribution hubs, topping up daily from the off sites and moving excess stock to the off sites
  • Chairing weekly meetings with the 3PLs covering KPIs and all aspects to ensure the SRA is being met
  • Working with various logistics partners to guarantee specific delivery times and maintaining a high level of customer satisfaction
  • Carrying out regular stock counts per site to ensure stock accuracy across the business
  • Maintaining and monitoring H&S protocol across all sites
  • Offering constant training and support to the offsites
  • Managing the operation through the end of the covid pandemic
  • Key achievements/projects
  • Maintaining nationwide next day delivery whilst having a stock holding of over 1200 SKUs and a value close to £112 million GBP
  • Continued growth of the business through the covid pandemic

International Support Manager

SegenSolar GMBH & SegenSolar PTY
02.2015 - 09.2020
  • Setting up and establishing the Segen brand in Africa and mainland Europe
  • Key responsibilities
  • Creating warehouse operations from scratch, sourcing location, staff, logistics partners and resource
  • Abiding by all local laws ensuring the business in self-sustainable once set up
  • Creating transport links between the international business
  • Offering on site training at all sites
  • Holding and leading customer experience days to expand the business
  • Increasing productivity and efficiency at all sites to ensure business success in the region
  • Key achievements/projects
  • South Africa has now expanded to 5 main hubs and 8 off site locations
  • Germany has expanded to 2 main hubs and services 5 of the 9 regions in Germany and is the main service provider in Belgium, Netherlands, Luxembourg, France and Bulgaria

Various

Segen UK
10.2011 - 01.2015
  • Previous roles include;
  • Warehouse Supervisor
  • Inbound team leader
  • Outbound team leader
  • Stock control team leader
  • Distribution coordinator

Education

LeanSixSigma - Yellow Belt

NVQ level 3 - Logistics Operations

NVQ level 3 - Business Improvement Techniques

NVQ level 3 - Management

NVQ level 2 - Warehouse and Storage

Advanced Level Apprenticeship - Logistic Operations Team Leader/Section Supervisor

First Aid - undefined

Fire Marshall - undefined

FLT - Counterbalance License

Skills

  • Operations Management
  • Inventory and Stock Control
  • Quality Assurance
  • Process Improvement
  • Recruitment and Training
  • Health and Safety
  • Continuous operational improvement

Timeline

Operational Improvement

G&B NW
06.2024 - Current

Contract Support Manager

Segen UK/Wincanton
01.2024 - 05.2024

3PL Manager UK

Segen UK
10.2020 - 01.2024

International Support Manager

SegenSolar GMBH & SegenSolar PTY
02.2015 - 09.2020

Various

Segen UK
10.2011 - 01.2015

NVQ level 3 - Logistics Operations

NVQ level 3 - Business Improvement Techniques

NVQ level 3 - Management

NVQ level 2 - Warehouse and Storage

Advanced Level Apprenticeship - Logistic Operations Team Leader/Section Supervisor

First Aid - undefined

Fire Marshall - undefined

FLT - Counterbalance License

LeanSixSigma - Yellow Belt

Tom Moore