Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Tom McGovern

Magherafelt,Derry/Londonderry

Summary

A dedicated professional with a strong foundation in communication excellence and decisive decision-making, complemented by expertise in risk assessment application and finance management. Demonstrates resilience to physical work and manual handling expertise, ensuring reliable and trustworthy service delivery. Skilled in infection control knowledge and providing empathetic support to vulnerable clients, including those on the Autism Spectrum Disorder. Committed to leveraging skills in shipping and receiving experience to enhance operational efficiency while maintaining a focus on client care.

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work history

Team leader

Praxis Care
Ballymena, Mid and East Antrim
05.2024 - Current
  • Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
  • Handled employee grievances professionally, minimising potential workplace disputes.
  • Ensured adherence to company policy by all team members, maintaining professionalism at all times.
  • Encouraged open communication, fostering a positive work culture.
  • Developed strategies for improved performance level across the team.

Social work assistant

NHSCT
Ballymena, Mid and East Antrim
06.2023 - 02.2024
  • Collaborated on development of personalised care plans that catered to individual needs of each client.
  • Advocated for children's rights within the education system, leading to favourable policy changes.
  • Implemented strategies to manage challenging behaviours in youth groups, improving overall group dynamics.
  • Assisted social workers with complex cases, achieving improved outcomes.
  • Maintained confidentiality of sensitive information whilst adhering to statutory requirements and professional standards of practice.
  • Prepared comprehensive reports summarising client progress, facilitating informed decision-making by senior social workers.
  • Built trust with families through consistent communication and support.
  • Updated clients' records regularly, ensuring accuracy and transparency.
  • Liaised with multidisciplinary teams to provide comprehensive care for clients.
  • Assisted social workers in completing duties and supported individuals needing social work support, helping address risks and needs.

Support worker

Positive Futures
Cookstown, Mid Ulster
09.2021 - 01.2022
  • Administered medication according to schedule, promoting optimal health outcomes.
  • Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
  • Implemented care plans set out by healthcare professionals leading to improved patient well-being.
  • Supported daily living skills training which increased client self-sufficiency.

Support worker

Praxis Care
Ballymena, Mid and East Antrim
12.2019 - 08.2021
  • Helped achieve patient independence through guided tasks and activities.
  • Increased comfort levels with personal care duties such as bathing and dressing.
  • Assisted with mobility issues enabling easier movement around the home.
  • Participated in regular team meetings, enhancing quality of care provided.
  • Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
  • Encouraged social integration by facilitating community involvement opportunities.
  • Provided companionship during outings contributing to an active social life for clients.
  • Enhanced wellbeing of patients by providing emotional support and companionship.
  • Promoted physical activity through assistance with exercises improving overall health condition of the client.
  • Prepared nutritious meals that met special dietary needs of clients.
  • Administered medication according to schedule, promoting optimal health outcomes.
  • Contributed feedback on patient progress leading to adjustments in personalised care plans.
  • Actively listened to client concerns thus creating a comforting environment.
  • Implemented care plans set out by healthcare professionals leading to improved patient well-being.
  • Maintained detailed records of patient behaviour changes for healthcare team reference.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.

Delivery driver

Domino's Pizza
Magherafelt, Mid Ulster
06.2019 - 08.2019
  • Adapted to changing road conditions quickly ensuring safe and timely deliveries.
  • Reduced fuel costs with efficient route planning.
  • Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
  • Fostered positive relationships with customers through professional and pleasant interactions.
  • Improved customer satisfaction by ensuring timely food delivery.
  • Utilised GPS systems to find the quickest routes.
  • Coordinated with kitchen staff, streamlining the delivery process.

Warehouse worker

Imed Healthcare
Draperstown, Mid Ulster
11.2017 - 08.2019
  • Kept warehouse clean, ensuring a safe working environment.
  • Checked incoming shipments, verifying accuracy against invoices or orders.
  • Assisted in staff training to ensure operational efficiency.
  • Packed orders accurately to prevent damages during transit.
  • Organised warehouse layout for optimised space utilisation.
  • Operated pallet jacks safely, preventing workplace accidents.
  • Performed manual lifting tasks responsibly, minimising risk of injury on the job site.
  • Followed health and safety guidelines with diligent use of protective gear.
  • Maintained accurate stock records for easy tracking and retrieval of goods.
  • Coordinated with team members for effective task completion.

Education

NVQ Level 3 - Health and Social Care

NWRC
Derry
09.2021 - 06.2023

Foundation Degree in Science - Health and Social Care

Ulster University
Derry
09.2023 - 06.2025

Skills

  • Decisive decision-making
  • Communication excellence
  • Tolerance and patience
  • Decision-Making autonomy
  • Risk assessment application
  • reliable and trustworthy
  • Infection control knowledge
  • Empathy for clients
  • Dealing with vulnerable clients
  • Finance management
  • Autism Spectrum Disorder support
  • Resilience to physical work
  • Shipping and receiving experience
  • Manual handling expertise

Affiliations

  • Rugby
  • Golf
  • Football

References

References available upon request.

Timeline

Team leader

Praxis Care
05.2024 - Current

Foundation Degree in Science - Health and Social Care

Ulster University
09.2023 - 06.2025

Social work assistant

NHSCT
06.2023 - 02.2024

Support worker

Positive Futures
09.2021 - 01.2022

NVQ Level 3 - Health and Social Care

NWRC
09.2021 - 06.2023

Support worker

Praxis Care
12.2019 - 08.2021

Delivery driver

Domino's Pizza
06.2019 - 08.2019

Warehouse worker

Imed Healthcare
11.2017 - 08.2019

Similar Profiles

Create profile
Tom McGovern