Summary
Overview
Work history
Education
Skills
Timeline
Generic

Tom Mackrell

Bournemouth,Dorset

Summary

Energetic leader, well versed in strong communication and organisational skills. Offering excellent analytical and problem-solving skills, combined with keen understanding of regulatory requirements and compliance standards. Ready to use and develop skills in compliance strategy, team leadership, and regulatory analysis in Head of Compliance role.

Overview

19
19
years of professional experience
4
4
years of post-secondary education

Work history

Compliance Business Partner

Ageas UK
Eastleigh, Hampshire
04.2023 - Current
  • Facilitated informed decision making by offering insights and constructive challenges to senior leadership teams in direct and broker business units.
  • Provided regulatory insight and advice on strategic and tactical projects, balancing commercial pressures and customer outcomes.
  • Implemented regulatory change such as enhancements needed following FCA's Product Governance Thematic Review, to ensure ongoing compliance while aligning with broader business objectives.
  • Served as primary Compliance contact for regulatory interactions including delivery of FCA-mandated action plan to strengthen product governance arrangements.
  • Engaged with broker partners to address regulatory matters, negotiating positions and approaches to achieve mutually beneficial outcomes.
  • Interpreted regulatory requirements, simplified language for business usage, and identified necessary actions for continuous compliance.
  • Prepared comprehensive reports detailing current compliance activities for Conduct Risk Committees highlighting areas of concern clearly and concisely.

Technical Compliance Manager

Ageas UK
Eastleigh, Hampshire
01.2020 - 04.2023
  • Product Governance Framework, policies and procedures including product approval, fair value assessments and product withdrawal.
  • Provision of 2nd line opinion and advice on business projects and critical risk events.
  • Monitored changes in relevant legislation (including implementation of Consumer Duty), ensuring timely updates to company processes and policies as needed.
  • Led training sessions to enhance staff understanding of regulatory environment and future landscape.

Senior Compliance Manager

Ageas UK
Bournemouth, Dorset
03.2018 - 01.2020
  • Led small team of Compliance Consultants supporting a rapidly expanding Direct business unit.
  • Proactively addressed potential non-compliance matters to prevent future occurrences.
  • Collaborated closely with senior management, providing expert guidance on regulatory requirements.
  • Promoted organisational awareness about key regulatory changes across different departments.

Various other roles in Compliance

Ageas UK
Bournemouth, Dorset
11.2007 - 03.2018

Education

Bachelor of Arts - Business Studies

University College Northampton
United Kingdom
09.1995 - 07.1999

Skills

  • Proactive, collaborative and pragmatic
  • Courage to offer challenge and promote healthy debate
  • Strong understanding of FCA regulation and conduct environment
  • Timely and precise communication
  • Resilience in high-pressure situations

Timeline

Compliance Business Partner

Ageas UK
04.2023 - Current

Technical Compliance Manager

Ageas UK
01.2020 - 04.2023

Senior Compliance Manager

Ageas UK
03.2018 - 01.2020

Various other roles in Compliance

Ageas UK
11.2007 - 03.2018

Bachelor of Arts - Business Studies

University College Northampton
09.1995 - 07.1999
Tom Mackrell