Tom Kent

As an experienced IT Service Delivery Manager, I bring a proven track record in relationship management, account management, SLA management, and incident management. I am a determined and hardworking professional with a wealth of experience in service elements of managing mobile and cloud solutions, continuously honing valuable skills throughout my career and personal life. My passion for sports and extensive global travels have cultivated exceptional teamwork, leadership, and adaptability. I leverage strong teamwork and excellent communication skills to collaborate effectively and resolve customer and colleague queries efficiently. I am dedicated to continuous learning and personal development, driven by a desire to explore new cultures and expand my skill set. A key strength lies in my ability to forge robust relationships with clients, suppliers, and colleagues, recognising its of critical importance in a business environment.

My main personal interests include sport/fitness, travel, and live music. Outside of work, I regularly play football and have a passion for running and going to the gym. I also have a keen interest in fashion, believing that appearance is crucial for making strong first impressions. Travel is incredibly important to me, as I find experiencing different cultures to be the most interesting and eye-opening thing a person can do. I have travelled extensively, including spending five months exploring Southeast Asia and also a month in Colombia. My other passion in life is food; I have enjoyed cooking since I was young , and I love trying new foods and dining out, particularly Thai and Indian cuisine.