Tom Jarvis
East Boldon,South Tyneside
Summary
Organised and dependable with over 11 years of experience as a Data Manager in the NHS. Successful at managing data for multiple research portfolios with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work history
Data Manager
NHS, RVI
Newcastle upon Tyne
11.2015 - 02.2026
- Current role is as Data Manager in Neurology Research department at Royal Victoria Infirmary in Newcastle.
- Organise pertinent research related source data in various forms before submission.
- Respond to a multitude of queries, liaising with Consultants and Research Nurses when detailed medical queries arise.
- Able to evaluate own work to prevent errors, improve accuracy and integrity of data.
- Effective time management across multiple research portfolios, coordinating with wider clinical trials team and sponsors.
- Use a wide range of research related software, eg eCRFs, IRTs. Including REDCap, Sealed Envelope.
- Ability to make independent decisions and work autonomously as well as part of a team.
- Involved in set up and maintenance of clinical trials and often need to collect various financial and statistical data for internal analysis.
- Built excellent working relationships with a range of medical professionals
- Mentor to new staff; offering training, support and advice.
- Prepare agendas and take minutes in team meetings when required to do so.
- Involved in regular audits, ensuring compliance with data protection regulations.
- Liaise closely with IT department to resolve technical issues promptly, ensuring smooth set up of Research Portfolios
- Design and maintain eCRfs to be used as source data within electronic medical records
Medicines Management & Clinical Informatics Administrator
NHS, Freeman Hospital
Newcastle upon Tyne
10.2012 - 10.2015
- Duties and responsibilities included running reports and manipulating, sorting and managing the data utilising various software and databases (Crystal Reports)
- Manage workload and work well under pressure while also submitting financial reports to monthly deadlines.
- Used various Microsoft software within role to carry out various tasks; Excel, Access, Word, PowerPoint. Use various specialist and bespoke software pertinent to the position.
- Must be able to answer and deal with telephone and email queries effectively.
- Deal with face to face queries effectively and provide excellent customer care.
- Organise and attend meetings and take minutes.
- NHS, Freeman Hospital, Newcastle upon Tyne, NE7 7DN
Radiology Assistant
NHS, Freeman Hospital
Newcastle upon Tyne
02.2011 - 10.2012
- Assisting radiographers and consultant radiologists. Assisting and directing patients. Administration. Working with Radiology images; burning and distributing images onto discs. Using various Microsoft and Radiology/Hospital Software.
- NHS, Freeman Hospital, Newcastle upon Tyne, NE7 7DN
Medical Records Clerk
NHS, Freeman Hospital
Newcastle upon Tyne
10.2009 - 02.2011
- Filing and tracking medical notes. Delivering and picking up notes. Collecting notes for audits. E-Record for recording notes/dealing with requests. Dealing with queries and assisting other personnel within the Trust to deal with medical record requirements.
- NHS, Freeman Hospital, Newcastle upon Tyne, NE7 7DN
Technical Support
The Listening Company (Sky)
Newcastle
03.2009 - 10.2009
- Answering telephone calls and offering technical support and advice to Sky customers relating to Sky TV and Sky Broadband. Use of excellent communication skills to deal with difficult calls and queries from clients. Provide a systematic approach to technical problem solving and troubleshooting to assess and diagnose faults within their systems. This position required me to work calm under pressure whilst ensuring high quality customer focused support was achieved.
- The Listening Company (Sky), Newcastle
Technical Manager
The Football Supporters' Federation (FSF)
Sunderland
03.2008 - 03.2009
- Maintaining and updating the FSF website, the FSF ground guide, other sister websites and the database of all the members and contacts. Upgrading and general maintenance of office computers (hardware). General administrative duties. My duties also involved updating the hardware of the office computers; installing graphics cards and memory whilst also ensuring the correct supporting software was installed.
- The Football Supporters' Federation (FSF), Sunderland
Education
A-Levels - English Language, English Literature, Media Studies
Heaton Manor
Newcastle upon TyneGCSES - English Language, English Literature, Mathematics, Geography, German, Science Coordinated
Heaton Manor
Newcastle upon TyneSkills
- Information management
- Information security
- Data Visualisation
- Data integrity
- Reporting
- Time management
- Electronic Health Records
- Microsoft Office
- Audit preparation
- Report generation
- Database management
- Critical thinking
- Effective communication
- Complex problem analysis
- SQL knowledge
Certification
- ITQ Level 3
- Microsoft Office Specialist Certification (Excel, Word, PowerPoint Expert)
References
References available upon request.
Timeline
Data Manager
NHS, RVI
11.2015 - 02.2026
Medicines Management & Clinical Informatics Administrator
NHS, Freeman Hospital
10.2012 - 10.2015
Radiology Assistant
NHS, Freeman Hospital
02.2011 - 10.2012
Medical Records Clerk
NHS, Freeman Hospital
10.2009 - 02.2011
Technical Support
The Listening Company (Sky)
03.2009 - 10.2009
Technical Manager
The Football Supporters' Federation (FSF)
03.2008 - 03.2009
A-Levels - English Language, English Literature, Media Studies
Heaton Manor
GCSES - English Language, English Literature, Mathematics, Geography, German, Science Coordinated
Heaton Manor