Tom Buglass
Newcastle,Tyne and Wear
Summary
Driven and adaptable with keen eye for precision and safety in manufacturing environment. Adaptable individual demonstrating strong problem-solving abilities and teamwork. Ready to contribute to operational excellence and productivity in any given role.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Sales assistant / Skilled Laborer
Ian Costello Tiling
Newcastle, Newcastle upon Tyne
08.2022 - Current
- Enhanced customer satisfaction by addressing and resolving complaints efficiently.
- Contributed to sales targets through active promotion of products.
- Boosted store reputation with excellent customer service skills.
- Managed stock levels for optimal store performance.
- Provided product knowledge to customers for informed purchases.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Fork Lift driving.
- Deliveries.
- Working on site with a high demand and fast past workload.
Customer service representative
CTD tiles
Newcastle, Newcastle upon tyne
12.2016 - 08.2022
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Ensured smooth running of operations to a high standard
- Heavy lifting
- Fork lift driving
- Deliveries
- Computer skills
Education
NVQ Level 2 - Heating and ventilation
Trade Training Associates
Newcastle 01.2010 - 01.2012
NVQ Level 3 - Heating and ventilation
Trade Training Associates
Newcastle 01.2010 - 01.2012
NVQ Level 2 - customer service
Trade Training Associates
Newcastle 01.2010 - 01.2012
customer service
NewcastleSkills
- Manual handling
- Fork lift driver
- Quick and Keen learner
- Motivated
- Computer alliterate
- Safety compliance
Affiliations
- Love for music and football
References
References available upon request.
Timeline
Sales assistant / Skilled Laborer
Ian Costello Tiling
08.2022 - Current
Customer service representative
CTD tiles
12.2016 - 08.2022
NVQ Level 2 - Heating and ventilation
Trade Training Associates
01.2010 - 01.2012
NVQ Level 3 - Heating and ventilation
Trade Training Associates
01.2010 - 01.2012
NVQ Level 2 - customer service
Trade Training Associates
01.2010 - 01.2012
customer service
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