Summary
Overview
Work History
Education
Skills
Additional Information
Charity And Volunteering
Software
Interests
Timeline
Generic
Tom Arrington

Tom Arrington

Executive Leader | Business Growth & Development
Ivybridge

Summary

I’m an entrepreneurial business leader with a track record of scaling companies, improving operations, and driving profitability. Over the years, I have built businesses from the ground up, managed teams, and developed long-term partnerships across multiple industries. I believe in leading by example, empowering my staff, and creating a workplace culture where people feel valued and motivated to succeed. I take a hands-on approach to business growth—whether that’s increasing revenues, securing high-profile clients, or improving customer experience. By spotting opportunities, streamlining processes, and nurturing talent, I have built successful businesses that thrive in competitive markets.

Overview

19
19
years of professional experience
2006
2006
years of post-secondary education

Work History

Managing Director

Abacus and Falmouth Taxis Ltd
01.2006 - Current
  • Took over a small local taxi service and transformed it into a regional leader, growing revenue from £73K to over £1.6M per year
  • Managed all aspects of business development, operations, marketing, and financial strategy while building a strong, customer-focused team
  • Scaled weekly operations from 400 to 3,500 jobs, expanding market reach and service efficiency
  • Introduced a web-based dispatch system, reducing wait times and optimising fleet management
  • Expanded the workforce to a peak of 45 drivers and 10 office staff, creating a strong team culture with high retention
  • Identified leadership potential in a driver and personally mentored them into a management role
  • Led marketing and partnership strategies, securing long-term contracts and boosting brand awareness
  • Implemented hybrid vehicles and carbon offset initiatives, reinforcing the company’s sustainability efforts
  • Actively engaged with customer feedback, ensuring high satisfaction levels and a strong reputation
  • Revenue growth: Increased annual revenue 22x through smart operational improvements and market expansion
  • Community initiatives: Provided free transport for vulnerable people during COVID-19, strengthening the company’s reputation
  • Future-proofing: Invested in technology and sustainability, making the business more resilient to industry changes

Managing Director

TNFP Taxis Ltd
01.2011 - Current
  • Founded a specialist taxi service focused on premium airport transfers and corporate travel, identifying a gap in the Cornwall market
  • Built the company into a trusted provider for business clients, universities, and high-profile individuals
  • Developed a fleet of premium hybrid vehicles, aligning with corporate sustainability goals
  • Secured long-term contracts with corporate and academic institutions
  • Built a strong reputation for discretion and reliability, attracting clients from BBC productions and other high-profile industries
  • Implemented a dedicated booking and customer service hub, ensuring smooth client experiences

Managing Director

Orca Marine Ltd
01.2022 - 01.2024
  • Invested in and scaled a specialist marine staffing business, supplying skilled European workers to Princess Yachts and other major industry players
  • Led all operational, financial, and strategic functions, ensuring compliance and profitability
  • Secured major contracts with Princess Yachts, driving significant revenue growth
  • Built a scalable recruitment and workforce model, adapting to industry demand
  • Ensured full compliance with employment laws, health & safety regulations, and marine industry standards
  • Grew the company to a £500K annual turnover, establishing it as a key sector player
  • Led a structured business exit, maintaining financial stability and ensuring a smooth transition

Education

BA (Hons) - Journalism

Falmouth University

Skills

Business Growth & Development

Additional Information

Successfully cashed in at the WSOP in Las Vegas, demonstrating strategic risk management and quick decision-making., Solely organised multiple fundraising events, showcasing leadership and community engagement.

Charity And Volunteering

  • Volunteer, Plymouth Food Bank
  • Fundraiser, British Heart Foundation

Software

Quickbooks

Excel

Icabbi

Interests

Golf

Poker

Fitness

Timeline

Managing Director

Orca Marine Ltd
01.2022 - 01.2024

Managing Director

TNFP Taxis Ltd
01.2011 - Current

Managing Director

Abacus and Falmouth Taxis Ltd
01.2006 - Current

BA (Hons) - Journalism

Falmouth University

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Tom ArringtonExecutive Leader | Business Growth & Development