Toluwanimi Salu
Birmingham,West Midlands
Summary
I am a 20-year-old Black-Irish male currently pursuing a degree in Computer Science at Birmingham City University. With a strong passion for technology and a commitment to excellence, I am dedicated to expanding my knowledge and skills in the field. My experiences in hospitality and retail have equipped me with excellent interpersonal skills and a keen understanding of customer service. I thrive in dynamic and fast-paced environments, where adaptability and effective communication are crucial. As an active individual, I embrace challenges and maintain a strong work ethic. I am enthusiastic about harnessing technology to create innovative solutions and am committed to my continuous growth in the world of computer science. My unique background and diverse experiences have shaped me into a well-rounded and driven individual, ready to contribute positively to any team or project I'm part of.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work history
Team Member
Arc Hospitality
Birmingham, West Midlands
11.2022 - Current
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Demonstrated proper food handling and safety standards.
- Prepared and packaged orders with precise presentation skills.
- Offered exceptional customer service with strong product knowledge.
- Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.
- Set up cash drawers, verifying adequate change was available for smooth running of shift.
- Maintained safe working environment by reporting unsafe conditions, accidents and injuries to supervisor.
Crew Member
McDonald's
Dartford, Kent
05.2021 - 11.2023
- Supported store goals by maximising sales opportunities and providing great quality service.
- Prepared food and beverages within target timeframes.
- Maximised restaurant cleanliness and accessibility.
- Ran orders from kitchen to dining areas.
- Achieved excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to take payments and process orders.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Volunteer helper
Winner's Way
Dartford, Knet
07.2019 - 03.2020
- Offered flexible schedule to deliver on charity goals.
- Used exceptional communication and relationship-building skills to effectively liaise with colleagues, management and service users.
- Planned high-profile charity events, raising £[Number]+ in donations.
- Worked with compassion and empathy to effectively engage people from diverse backgrounds.
- Completed relevant training and proactively sought further information.
- Assisted with running group sessions, encouraging members to actively participate for improved support.
Retail store assistant
Ellenor
Dartford, Kent
12.2018 - 05.2019
- Maintained clean and orderly checkout area to meet store presentation standards.
- Built lasting relationships with clients through customer service interactions.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Oversaw accurate labelling and packaging of stock.
- Facilitated smooth store operations, performing daily opening and closing functions.
- Replenished sales floor stock regularly to maximise customer purchases.
- Interacted with customers whilst scanning and packing items, personalising shopping experience.
Assistant administrator
HVSS
Edware, City of London
10.2018 - 11.2018
- Managed databases to maintain accurate information.
- Organised seminars, booked conference rooms and sent information to designated guests to manage event logistics.
- Updated company roster to maintain accurate records.
- Moderated space planning and design, vendor contracts and relations to preserve facilities management.
- Facilitated office activities and functions to maintain compliance with company policies.
- Oversaw maintenance and repairs to manage wear and tear of office facilities and equipment.
- Scheduled meetings and appointments for staff to discuss updates and developments.
Education
Bachelor of Science - Computer Science
Birmingham City University
Birmingham 09.2023 -
A-Levels - Maths, Physics, Professional Construction Practice
Wilmington Grammar School for Boys
Dartford 09.2019 - 06.2021
GCSEs -
Dartford Grammar School
Dartford 09.2014 - 06.2019
Skills
- Customer service
- Cash handling
- Training and development
- Data entry
- Product knowledge
- Problem Solving
- Order accuracy
- Menu memorisation
- Closing procedures
Languages
English
Native
German
Elementary
Chinese (Mandarin)
Beginner
Timeline
Bachelor of Science - Computer Science
Birmingham City University
09.2023 -
Team Member
Arc Hospitality
11.2022 - Current
Crew Member
McDonald's
05.2021 - 11.2023
A-Levels - Maths, Physics, Professional Construction Practice
Wilmington Grammar School for Boys
09.2019 - 06.2021
Volunteer helper
Winner's Way
07.2019 - 03.2020
Retail store assistant
Ellenor
12.2018 - 05.2019
Assistant administrator
HVSS
10.2018 - 11.2018
GCSEs -
Dartford Grammar School
09.2014 - 06.2019
Similar Profiles
Abraham Bernard-FrazerAbraham Bernard-Frazer
Bartender, Kitchen porter and Cashier at Arc HospitalityBartender, Kitchen porter and Cashier at Arc Hospitality
Samuel EdgcombeSamuel Edgcombe
VIP Front of House Assistant The Open Championship at Arc HospitalityVIP Front of House Assistant The Open Championship at Arc Hospitality
EBIAREDE OKPOMIEBIAREDE OKPOMI
Bartender at Arc HospitalityBartender at Arc Hospitality
Abdulwaliyy AjalaAbdulwaliyy Ajala
Part-time Retail Assistant at Arc HospitalityPart-time Retail Assistant at Arc Hospitality
Samuel OkoroSamuel Okoro
Technical Cleaner at Toyolla Personal Recruitment Ltd - BirminghamTechnical Cleaner at Toyolla Personal Recruitment Ltd - Birmingham