Summary
Overview
Work History
Education
Skills
Football and Basketball
Timeline
Generic

Toluwalase Lawal

Part Time Waiter
Manchester

Summary

Focused and reliable Waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Customer-oriented Waiter with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons.

Overview

1
1
year of professional experience
5
5
years of post-secondary education

Work History

Waiter

Manchester United Football Club
Manchester
07.2023 - Current
  • I work at the stadium part time at every Manchester United home game
  • I work in a busy environment which teaches me how to cope in high demand situations
  • It also teaches me to improve my communication skills with fellow workers and how I communicate with customers to deliver the best customer service.
  • I Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • I Used cash registers and credit card machines to cash out customers.

Waiter/Runner

The Edwardian Manchester, A Radisson Collection Hotel
Manchester
09.2023 - 10.2023
  • I was a waiter at several events at this hotel
  • Here I learned to deliver 5 star service under the guidance of an experienced chef
  • I Provided exceptional customer service to all guests, making them feel welcome and valued throughout their dining experience
  • I was also continuously monitor tables and ensure they are clean, well-maintained, and properly set throughout the meal
  • I learned during the to collaborated with other staff members, such as kitchen and bar staff, to ensure smooth and efficient service.

Food Runner

AO Arena
Manchester
06.2023 - 09.2023
  • I worked here at numerous occasions.
  • Working here taught me how to deal with a large amount of demand simultaneously.
  • It also taught me how to deal with rude customers by being calm and keeping my professionalism.
  • I Delivered correct food items to private boxes according to order documentation.
  • I Maintained speed of service for food orders while minimizing errors and complaints.

Café

staff, Lighthouse church
Salford
10.2022 - 07.2023
  • Taking food and drink orders from customers
  • Building rapport with customers
  • Handling card and cash payments
  • Communicating effectively with colleagues
  • Handling other responsibilities when presented
  • Working at the Café helped me develop my communication skills, team work and problem solving skills
  • This also taught me how to deal with customer complaints effectively.

Waiter

Ifeoma African Restaurant
Manchester
05.2022 - 12.2022
  • I did unpaid work experience here from May to June
  • Here, I learned essential skills needed in a restaurant setting
  • I learned to serve a large number of customers whilst still delivering good customer service via being welcoming and friendly.
  • I Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • I Used cash registers and credit card machines to cash out customers.

Education

GCSES - Mathematics, Computer Science And English

Xaverian College
Rusholme, Manchester
09.2023 - Current

St Peters RC High School
Belle Vue
01.2018 - 04.2023

Skills

Resilience and stress management

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Football and Basketball

Some of my personal hobbies are playing sports like Basketball and football. I like to stay active and enjoy competing in sports like football. I currently play fora Sunday league side called reddish North end and we play every Sunday and train every Friday. I love playing football as its a way to release my competitive side.

Timeline

GCSES - Mathematics, Computer Science And English

Xaverian College
09.2023 - Current

Waiter/Runner

The Edwardian Manchester, A Radisson Collection Hotel
09.2023 - 10.2023

Waiter

Manchester United Football Club
07.2023 - Current

Food Runner

AO Arena
06.2023 - 09.2023

Café

staff, Lighthouse church
10.2022 - 07.2023

Waiter

Ifeoma African Restaurant
05.2022 - 12.2022

St Peters RC High School
01.2018 - 04.2023

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Toluwalase LawalPart Time Waiter