Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tolulope Olojede

Tolulope Olojede

Derby,DER

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience
7
7
years of post-secondary education

Work History

Warehouse Operative

DHL Supply Chain EMG1
10.2023 - 03.2024
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Streamlined goods verification process by implementing digital check-in system; reduced average time by 20 minutes, leading to 15% improvement in on-time delivery performance
  • Organized and detail-oriented with strong work ethic.
  • Applied effective time management techniques to meet tight deadlines.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Self-motivated, with strong sense of personal responsibility.
  • Developed and maintained courteous and effective working relationships.
  • Skilled at working independently and collaboratively in team environment.
  • Resolved problems, improved operations and provided exceptional service.
  • Learned and adapted quickly to new technology and software applications.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Worked effectively in fast-paced environments.

Energy Specialist

E.ON Next
07.2023 - 10.2023
  • Conducted thorough market evaluations and analyzed energy usage patterns to determine potential savings.
  • Communicated effectively with utility customers, promptly responding to questions regarding new equipment and offering insight into incentive programs.
  • Strengthened relationships with key stakeholders through effective communication and project management skills.
  • Reduced operational costs for clients through optimization of energy consumption patterns.
  • Reviewed or negotiated energy purchase agreements.
  • Delivered customized training programs, ensuring client understanding of energy conservation best practices.
  • Appraised facilities' utility bills to better understand energy usage trends and identify procedures to decrease expenditures.
  • Contributed to client interaction via email and conference calls.
  • Collaborated with cross-functional teams to integrate energy efficiency measures into building design, construction, and operations processes.
  • Leveraged sales CRM software platform to track and notate sales interactions and follow up activities.
  • Saved more than 50 clients £50-£100 by implementing energy-efficient solutions to costly problems.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in team environment.
  • Applied effective time management techniques to meet tight deadlines.

Logistics Administrative Assistant

ALDI RDC
05.2023 - 07.2023
  • Minimized downtime during peak seasons by effectively allocating resources based on demand forecasts.
  • Assisted in development of cost-saving strategies, resulting in reduced transportation expenses by 5-10%
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Ensured compliance with company policies and industry regulations through diligent record keeping and reporting practices.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Conducted thorough analysis of shipping data, identifying trends and areas for improvement.
  • Reduced shipping errors by closely monitoring inventory levels and ensuring proper product labeling saving 10% of company cost.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Learned and adapted quickly to new technology and software applications.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Skilled at working independently and collaboratively in team environment.
  • Delivered services to customer locations within specific timeframes.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols
  • Collaborated with cross-functional teams to achieve seamless communication and coordination throughout the supply chain

Warehouse Operative

Lockwood Haulage
02.2023 - 05.2023
  • Safely operated MHE for material transportation around warehouse
  • Processed incoming trucks to unload, stage and smoothly store merchandise
  • Moving goods to correct area in warehouse, either manually or using mechanical handling equipment
  • Resolved discrepancies between purchase orders, invoices and actual products received
  • Verified accuracy of invoices and packing slips against purchase orders prior to shipment
  • Utilized computer systems to manage product inventories, track orders, generate reports and create shipping labels
  • Developed strong communication and organizational skills through working on group projects.
  • Learned and adapted quickly to new technology and software applications.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Created detailed spreadsheets outlining shipment information such as origin, destination addresses, weight, dimensions, carriers used and estimated arrival dates
  • Provided administrative support to logistics operations, including data entry and filing

Healthcare Support Worker

Regis and Reina Hospital
03.2020 - 12.2022
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Drove clients safely to social activities and appointments.
  • Scheduled daily and weekly care hours for client caseload.
  • Completed regular check-ins and progress report for each client.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Participated in quality improvement initiatives aimed at streamlining processes and enhancing overall efficiency within healthcare environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Kept accurate records for client files and handled related paperwork.
  • Facilitated communication between patients, families, and healthcare providers, helping to ensure understanding of care plans and expectations.
  • Assisted disabled clients to support independence and well-being.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Transported clients to medical and dental appointments to provide support.
  • Recorded status and duties completed in logbooks for management.

Customer Support

Sam and Wright consultants
07.2018 - 02.2020
  • Updated and maintained current customer support database.
  • Monitored inbound calls to provide quality customer support.
  • Provided exceptional customer support, consistently surpassing performance metrics.
  • Created customer support strategies to increase customer retention.
  • Provided exceptional customer support, addressing concerns promptly and professionally.
  • Streamlined workflow processes for improved team productivity and customer support.
  • Collaborated with cross-functional teams to optimize customer support strategies.
  • Provided customer support and technical support to at least 50 customers daily.
  • Delivered exceptional customer support, resolving complex issues while maintaining professional demeanor.
  • Streamlined customer support processes for faster response times and higher satisfaction rates.

Healthcare Support Worker

LAUTECH Teaching Hospital
02.2017 - 06.2018
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Demonstrated high level of initiative and creativity while tackling difficult tasks.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Contributed to positive work culture by supporting colleagues in their duties and offering assistance when needed.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Developed trusting relationships with patients through empathetic listening skills, promoting open dialogue about concerns or questions related to their healthcare experience.
  • Monitored vital signs and reported any abnormal findings promptly to nursing staff, facilitating early intervention when necessary.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.

Support Worker

Ministry of Health
01.2016 - 01.2017
  • Coordination of National Health Management Information System
  • Evaluated clients' social, emotional and psychological needs to create treatment plans.
  • Utilized evidence-based practices to provide effective interventions for clients.
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Implementation of World Bank/African Development Bank Health Systems Development Project.
  • Assisted clients with obtaining housing, employment and support resources.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Kept case files updated, accurate and aligned with requirements.
  • Received and resolved average of 15 calls each week regarding complaints and problems.
  • Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
  • Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
  • Promoted community integration by providing extensive physical, emotional and social support

Education

Bachelor of Science - Agricultural Economics

Ladoke Akintola University of Technology
09.2008 - 11.2015

Skills

Troubleshooting

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Timeline

Warehouse Operative

DHL Supply Chain EMG1
10.2023 - 03.2024

Energy Specialist

E.ON Next
07.2023 - 10.2023

Logistics Administrative Assistant

ALDI RDC
05.2023 - 07.2023

Warehouse Operative

Lockwood Haulage
02.2023 - 05.2023

Healthcare Support Worker

Regis and Reina Hospital
03.2020 - 12.2022

Customer Support

Sam and Wright consultants
07.2018 - 02.2020

Healthcare Support Worker

LAUTECH Teaching Hospital
02.2017 - 06.2018

Support Worker

Ministry of Health
01.2016 - 01.2017

Bachelor of Science - Agricultural Economics

Ladoke Akintola University of Technology
09.2008 - 11.2015

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Tolulope Olojede