Tolulope Olojede
Derby,DER
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Warehouse Operative
DHL Supply Chain EMG1
10.2023 - 03.2024
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Streamlined goods verification process by implementing digital check-in system; reduced average time by 20 minutes, leading to 15% improvement in on-time delivery performance
- Organized and detail-oriented with strong work ethic.
- Applied effective time management techniques to meet tight deadlines.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Self-motivated, with strong sense of personal responsibility.
- Developed and maintained courteous and effective working relationships.
- Skilled at working independently and collaboratively in team environment.
- Resolved problems, improved operations and provided exceptional service.
- Learned and adapted quickly to new technology and software applications.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Worked effectively in fast-paced environments.
Energy Specialist
E.ON Next
07.2023 - 10.2023
- Conducted thorough market evaluations and analyzed energy usage patterns to determine potential savings.
- Communicated effectively with utility customers, promptly responding to questions regarding new equipment and offering insight into incentive programs.
- Strengthened relationships with key stakeholders through effective communication and project management skills.
- Reduced operational costs for clients through optimization of energy consumption patterns.
- Reviewed or negotiated energy purchase agreements.
- Delivered customized training programs, ensuring client understanding of energy conservation best practices.
- Appraised facilities' utility bills to better understand energy usage trends and identify procedures to decrease expenditures.
- Contributed to client interaction via email and conference calls.
- Collaborated with cross-functional teams to integrate energy efficiency measures into building design, construction, and operations processes.
- Leveraged sales CRM software platform to track and notate sales interactions and follow up activities.
- Saved more than 50 clients £50-£100 by implementing energy-efficient solutions to costly problems.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in team environment.
- Applied effective time management techniques to meet tight deadlines.
Logistics Administrative Assistant
ALDI RDC
05.2023 - 07.2023
- Minimized downtime during peak seasons by effectively allocating resources based on demand forecasts.
- Assisted in development of cost-saving strategies, resulting in reduced transportation expenses by 5-10%
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Ensured compliance with company policies and industry regulations through diligent record keeping and reporting practices.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Liaised between clients and vendors and maintained effective lines of communication.
- Conducted thorough analysis of shipping data, identifying trends and areas for improvement.
- Reduced shipping errors by closely monitoring inventory levels and ensuring proper product labeling saving 10% of company cost.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Learned and adapted quickly to new technology and software applications.
- Gained extensive knowledge in data entry, analysis and reporting.
- Skilled at working independently and collaboratively in team environment.
- Delivered services to customer locations within specific timeframes.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols
- Collaborated with cross-functional teams to achieve seamless communication and coordination throughout the supply chain
Warehouse Operative
Lockwood Haulage
02.2023 - 05.2023
- Safely operated MHE for material transportation around warehouse
- Processed incoming trucks to unload, stage and smoothly store merchandise
- Moving goods to correct area in warehouse, either manually or using mechanical handling equipment
- Resolved discrepancies between purchase orders, invoices and actual products received
- Verified accuracy of invoices and packing slips against purchase orders prior to shipment
- Utilized computer systems to manage product inventories, track orders, generate reports and create shipping labels
- Developed strong communication and organizational skills through working on group projects.
- Learned and adapted quickly to new technology and software applications.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Created detailed spreadsheets outlining shipment information such as origin, destination addresses, weight, dimensions, carriers used and estimated arrival dates
- Provided administrative support to logistics operations, including data entry and filing
Healthcare Support Worker
Regis and Reina Hospital
03.2020 - 12.2022
- Provided compassionate and patient-focused care to cultivate well-being.
- Drove clients safely to social activities and appointments.
- Scheduled daily and weekly care hours for client caseload.
- Completed regular check-ins and progress report for each client.
- Monitored progress and documented patient health status changes to keep care team updated.
- Participated in quality improvement initiatives aimed at streamlining processes and enhancing overall efficiency within healthcare environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Kept accurate records for client files and handled related paperwork.
- Facilitated communication between patients, families, and healthcare providers, helping to ensure understanding of care plans and expectations.
- Assisted disabled clients to support independence and well-being.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Transported clients to medical and dental appointments to provide support.
- Recorded status and duties completed in logbooks for management.
Customer Support
Sam and Wright consultants
07.2018 - 02.2020
- Updated and maintained current customer support database.
- Monitored inbound calls to provide quality customer support.
- Provided exceptional customer support, consistently surpassing performance metrics.
- Created customer support strategies to increase customer retention.
- Provided exceptional customer support, addressing concerns promptly and professionally.
- Streamlined workflow processes for improved team productivity and customer support.
- Collaborated with cross-functional teams to optimize customer support strategies.
- Provided customer support and technical support to at least 50 customers daily.
- Delivered exceptional customer support, resolving complex issues while maintaining professional demeanor.
- Streamlined customer support processes for faster response times and higher satisfaction rates.
Healthcare Support Worker
LAUTECH Teaching Hospital
02.2017 - 06.2018
- Provided compassionate and patient-focused care to cultivate well-being.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Cultivated interpersonal skills by building positive relationships with others.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Contributed to positive work culture by supporting colleagues in their duties and offering assistance when needed.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Developed trusting relationships with patients through empathetic listening skills, promoting open dialogue about concerns or questions related to their healthcare experience.
- Monitored vital signs and reported any abnormal findings promptly to nursing staff, facilitating early intervention when necessary.
- Led patient or group recreational activities for enhanced patient outcomes.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Support Worker
Ministry of Health
01.2016 - 01.2017
- Coordination of National Health Management Information System
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Utilized evidence-based practices to provide effective interventions for clients.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Implementation of World Bank/African Development Bank Health Systems Development Project.
- Assisted clients with obtaining housing, employment and support resources.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Kept case files updated, accurate and aligned with requirements.
- Received and resolved average of 15 calls each week regarding complaints and problems.
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
- Promoted community integration by providing extensive physical, emotional and social support
Education
Bachelor of Science - Agricultural Economics
Ladoke Akintola University of Technology
09.2008 - 11.2015
Skills
Troubleshooting
Remote Office Availability
Cultural Awareness
Relationship Building
Interpersonal Communication
Customer Satisfaction
Professionalism
Database Management
Complaint resolution
Flexible and Adaptable
Quality Assurance
Product and service knowledge
Timeline
Warehouse Operative
DHL Supply Chain EMG1
10.2023 - 03.2024
Energy Specialist
E.ON Next
07.2023 - 10.2023
Logistics Administrative Assistant
ALDI RDC
05.2023 - 07.2023
Warehouse Operative
Lockwood Haulage
02.2023 - 05.2023
Healthcare Support Worker
Regis and Reina Hospital
03.2020 - 12.2022
Customer Support
Sam and Wright consultants
07.2018 - 02.2020
Healthcare Support Worker
LAUTECH Teaching Hospital
02.2017 - 06.2018
Support Worker
Ministry of Health
01.2016 - 01.2017
Bachelor of Science - Agricultural Economics
Ladoke Akintola University of Technology
09.2008 - 11.2015