TOLULOPE AINA AMOS
Luton,United Kingdom
Summary
Accomplished professional with expertise in project coordination, administrative support, and stakeholder communication. Demonstrates strong skills in report writing, process improvement, and environmental awareness. Proficient in Microsoft Office Suite and adept at cultural awareness and team collaboration. Known for decision-making prowess, customer service systems knowledge, and compliance standards awareness. Committed to people development, goal setting, and maintaining a professional telephone manner. Aspires to leverage team leadership and public speaking skills to enhance customer relationship management.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work history
collection team leader
Veolia
St Albans, UK
2023.01 - 2025.01
- Supported the execution of ecological and sustainability initiatives aligned with environmental regulations.
- Participated in quality control and project planning to meet service delivery targets.
- Assisted in site-level project coordination, time tracking, and stakeholder updates.
- Maintained manual records and collaborated with field teams to ensure timely project delivery.
- Demonstrated leadership and reliability in task assignments and environmental practices.
- Ecological Transformation
- Veolia full staff 2025 - present
- Oversaw daily operations ensuring compliance with regulatory requirements and company policies.
- Improved team performance by implementing efficient collection procedures.
- discontinuation of service in cases of mix waste, waste contaminated and non proof of waste payment
School Secretary
Enito International School
Ogun State
2019.01 - 2022.01
- Managed school administrative operations, scheduling meetings, handling correspondence, and maintaining student records.
- Acted as first point of contact for parents, staff, and external visitors.
- Prepared newsletters, managed the school calendar, and supported the leadership team with day-to-day coordination.
- Assisted with the planning of events and tracked payments and supplies.
- Took meeting minutes and ensured follow-up actions were distributed and completed.
Computer Operator / Administrative Assistant
Expert Edge Computer School
Ogun State
2012.01 - 2015.01
- Handled data entry, file management, and troubleshooting IT-related issues.
- Scheduled backup procedures and maintained system logs.
- Provided support to trainers and students, ensuring efficient system use and timely issue resolution.
- Assisted with preventive maintenance and inventory of computer systems.
Education
Master’s Degree - Business Management
Hertfordshire Business School – University of Hertfordshire
UK 2023.01 - 2024.01
Bachelor of Science (B.Sc.) - Political Science
Olabisi Onabanjo University
Ogun State, Nigeria 2015.01 - 2019.01
Senior School Leaving Certificate (WAEC) - undefined
Enito International School
Sango Otta, Ogun State, NigeriaSkills
- Project Coordination & Time Management
- Administrative & Secretarial Support
- Stakeholder Communication
- Report Writing & Documentation
- Process Improvement
- Environmental & Sustainability Awareness
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Cultural Awareness & Team Collaboration
- Decision-Making prowess
- Customer service systems knowledge
- Compliance standards awareness
- Time management expertise
- People development
- Goal setting
- Professional telephone manner
- Customer relationship management
- Team Leadership
- Public speaking
Languages
English (Fluent)
Yoruba (Native)
REFERENCES
Available upon request
Interests
Travelling, Swimming, Social Networking
PROJECT & LEADERSHIP EXPERIENCE
Played a lead role in executing environmental improvement projects at Veolia., Mentored students and supported peer learning during undergraduate and secretarial duties., Successfully balanced academic, administrative, and customer service duties under pressure.
ADDITIONAL INFORMATION
- IT Skills
- Microsoft Word, Excel, PowerPoint, Outlook
- Acrobat Reader, Internet Research & Reporting Tools