Tolu Ilesanmi
London
Summary
Accomplished professional with extensive expertise in ERP and core platforms, including SAP S/4HANA, SAP ECC/R3, and Salesforce CRM. Proficient in business analysis tools such as BPMN 2.0, UML, and MS Visio, with a strong background in finance, HR/payroll, procurement, and core banking. Demonstrated success in test planning, functional/regression testing, and UAT leadership. Skilled in data mapping, data modelling, GDPR compliance, and API requirements. Adept at agile and waterfall project management methodologies. Exceptional stakeholder engagement and workshop facilitation abilities drive continuous improvement and benefits realisation across cross-functional teams.
Overview
16
16
years of professional experience
1
1
Certification
Work history
Business Analyst
Wates Group
London
2024.11 - 2025.12
- Led BA delivery for the divisionalisation of Wates Property Services, enabling separation from Group Services.
- Operationalised R2R, S2P and Tender-to-Result processes in COINS, increasing workflow standardisation by 60% and reducing manual interventions across Finance and Procurement.
- Delivered migration of 800+ employees from iTrent to COINS HR/Payroll, ensuring high data accuracy and enabling strategic divisionalisation.
- Supported Finance migration from Intuita to COINS, improving reporting consistency.
- Co-authored business case modules for SteerCo, strengthening investment justification.
- Led workshops across Finance, HR, Payroll and Procurement, to elicit functional and non-functional requirements improving scope clarity.
- Documented As-Is processes and identified, analysed and aligned 80+ pain points and functional gaps.
- Conducted system analysis across iTrent, Intuita and COINS, reducing downstream defects by 20%.
- Produced workflow documentation (payroll cycles, approvals, reporting structures).
- Collaborated with Solution Architects to discover and align the technical requirements.
- Supported regression testing, improving system readiness and stability.
- Maintained BRD with full traceability, reducing requirement-related defects by 35%.
- Audited legacy data, achieving and validating 95% migration readiness.
- Authored specifications for COINS HR/Finance modules, reducing configuration ambiguity.
- Defined interfaces with time-tracking/reporting tools, improving data flow reliability by 90%.
- Developed communications for 800+ employees to support change management, reducing support queries by 40%.
- Delivered hypercare support and training, increasing first-time-right usage.
Business Analyst
BAM UK & Ireland
London
2022.05 - 2024.10
- Delivered key components of BAM’s integrated business system transformation, including SAP S/4 HANA and the Workforce Time Management System (WTMS) across UK & Ireland divisions.
- Supported the delivery of SAP S4 HANA implementation across UK & Ireland, replacing SAP ECC, SAP R/3 and COINS, reducing system fragmentation by 50%.
- Delivered the implementation of SAP-Workforce Time-Management-System tool for time capture, cost allocation, wages computation and invoicing across BAM Construct, BAM Nuttal & BAM Ireland.
- Captured 150+ current-state processes across Finance, Commercial, Operations, HR, Procurement and Plant.
- Modelled enterprise-level processes and defined To-Be designs aligned to S/4 HANA best practice, improving efficiency by 20%.
- Authored data models, interface specifications and RICEFW documentation.
- Defined data migration scope, cleansing rules and validation criteria, improving master data quality to 98%.
- Identified inefficiencies causing 25–30% cost allocation errors and redesigned workflows to reduce delays by 25%.
- Supported RFI/RFP processes and contributed to vendor selection, delivering £250k+ annual operational savings.
- Supported integration design between S/4HANA and downstream systems, reducing reconciliation issues.
- Achieved 85% adoption within the first month of WTMS rollout.
- Designed test coverage for time capture, approvals, wage computation and invoicing, validating calculations with 99% accuracy.
- Stabilised solution within 5 weeks through structured hypercare.
- Managed hypercare and stabilised solution within 5 weeks.
Business Analyst
Control Risks
London
2021.07 - 2022.04
- Delivered global transformation initiatives across recruitment, CRM and data platform modernisation.
- Projects delivered and supported included:
- Implementation of Global Recruitment Transformation (Workable ATS Implementation)
- IntelHub Data Platform Transformation Implementation
- Implementation of Global Lead Management & CRM Optimisation on Dynamics 365 CE.
- Led cross-regional discovery across EMEA, APAC and the Americas to capture recruitment challenges and lead-management inefficiencies.
- Designed standardised To-Be workflows for data capture, enrichment, tagging and hiring cycle consistency.
- Configured pipelines, templates, automation rules and user roles in Workable, increasing recruiter productivity by 25–30%.
- Defined integration requirements across Workable, HRIS, email and identity systems, eliminating ~40% of manual admin.
- Coordinated migration of 760+ candidate records with zero data loss.
- Developed 150+ test scripts and directed UAT across regions, achieving 95%+ defect resolution pre-go-live.
- Partnered with Cyber, Vantage and Intelligence teams to define data curation, reporting and access control requirements.
- Supported API and integration design for intelligence feeds, increasing data availability by 50%.
- Delivered global rollout, training and hypercare across 20+ countries, reducing onboarding time by 50%.
Business Analyst (Transformation Projects)
Standard Bank
Lagos
2010.05 - 2021.05
- Supported the bank’s multi-year transformation agenda across core banking, credit management, operations, and digital channels.
- Supported implementation of Finacle Core Banking (v10.2.09 & v10.2.16) and CAMS Credit Management across 100+ branches, improving operational efficiency and customer experience.
- Engaged senior stakeholders across Retail, Corporate, Operations, Risk, and Technology to translate strategic objectives into clear, actionable requirements.
- Mapped end-to-end processes across 10+ branches, identifying 50+ inefficiencies in onboarding, credit processing, payments, and back-office workflows.
- Collaborated with IT, vendors, and architects to deliver enhancements across core banking, digital channels, CRM, and risk systems.
- Delivered training to 400+ branch staff, reducing early-stage operational errors and improving adoption.
- Executed functional testing in sandbox environments and provided structured feedback to Infosys to refine system configurations.
- Provided 3 months of post-go-live support, resolving 80%+ of issues within SLA and stabilising branch operations.
Education
BSc (Hons) - Industrial Chemistry
University of Ibadan
Skills
- ERP & Core Platforms: SAP S/4HANA, SAP ECC/R3, COINS, SAP SuccessFactors, iTrent, MS Dynamics CE/AX, Finacle, Temenos T24, Workable, Salesforce CRM, ServiceNow
- BA Tools & Methods: BPMN 20, UML, MS Visio, SAP Signavio, JIRA, Miro, Confluence, X-Ray, Requirements Traceability, User Stories, Acceptance Criteria, Gap Analysis, BlueDolphin, BizzDesign
- Process & Domain Expertise: Finance, HR/Payroll, Procurement, Commercial, Operations, Core Banking, KYC/AML, Credit Management
- Testing & Delivery: Test Planning, Functional/Regression Testing, Defect Triage, UAT Leadership, Hypercare
- Data & Integration: GDPR, XLOOK UP, PowerBI, Data Mapping, Data Modelling, Migration Readiness, Interface Specifications, API Requirements, RICEFW
- Project Management: Agile, Waterfall
- Soft Skills: Stakeholder Engagement, Workshop Facilitation, Change Management, Cross-Functional Collaboration, Benefits Realisation, Continuous Improvement, Business Case
Certification
- International Diploma in Business Analysis [BCS, December 2025]
- Record of Achievement- Exploring Cloud ERP [SAP Learning, April 2024]
- Professional Scrum Product Owner [Scrum.org, August 2020]
- Professional Scrum Master [Scrum.org, July 2020]
- PRINCE2 Practitioner Certificate in Project Management [Axelos, September 2018]
- Associate of the Chartered Institute of Bankers of Nigeria [CIBN, June 2017]
References
Available upon request.
Timeline
Business Analyst
Wates Group
2024.11 - 2025.12
Business Analyst
BAM UK & Ireland
2022.05 - 2024.10
Business Analyst
Control Risks
2021.07 - 2022.04
Business Analyst (Transformation Projects)
Standard Bank
2010.05 - 2021.05
BSc (Hons) - Industrial Chemistry
University of Ibadan