Tolga Istek
London,Greater London
Summary
Dedicated professional with a strong foundation in team collaboration, customer service excellence, and effective verbal communication. Proven leadership in group projects, coupled with analytical problem-solving and organisational skills. Committed to leveraging these competencies to drive success in future roles while continuously seeking opportunities for growth and development.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Sales Assistant
Sainsburys
London, Greater London
11.2024 - 11.2025
- Operated on shop floor, efficiently handling packaging and shelving tasks on over 35 different isles.
- Collaborated with managers to lift heavy loads, organise stock and dressing items effectively.
- Independently navigated familiar aisles, completing tasks within designated time frames.
- Utilised excellent communication skills to provide detailed product information.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Assisted customers with product selection for optimal satisfaction.
- Facilitated effective communication between co-workers and customers for optimal service.
- Memorised locations of high-demand items to assist customers promptly.
Apprentice Mechanic
Defoe Tyres
London, Greater London
06.2022 - 06.2023
- Acquired extensive knowledge and skills during two weeks of work experience.
- Replaced tyres, repaired tyres, and changed brake pads, spark plugs, and ignition coils on various vehicles.
- Greeted incoming customers warmly to create welcoming environment.
- Addressed customer queries and complaints, ensuring prompt resolutions.
- Improved work efficiency by 20%
Education
GCSEs - English
Stoke Newington School & Sixth Form
London 09.2019 - 06.2024
GCSEs - Mathematics
Stoke Newington School & Sixth Form
London 09.2019 - 06.2024
GCSEs - Science
Stoke Newington School & Sixth Form
London 09.2019 - 06.2024
GCSEs - Photography
Stoke Newington School & Sixth Form
London 09.2021 - 06.2024
NVQ Level 1 - Electrical Installation
New City College
London, England 09.2024 - 07.2025
NVQ Level 2 - Electrical Installation
New City College
London, England 09.2025 -
Skills
- Team collaboration
- Customer service excellence
- Effective verbal communication
- Leadership in group projects
- Analytical problem-solving
- Organizational skills
Languages
English
Fluent
Turkish
Fluent
Affiliations
- Gaming
- Football
- Basketball
- Fishing
- Electrics
- Cars
Certification
. QNUK Level 1 Health and Safety in a Construction Environment
. Working at Heights
. Asbestos Awareness
Information
- Name: Tolga Istek
- Email: tolgaistek2007@gmail.com
- Mobile: 07796813686
Timeline
NVQ Level 2 - Electrical Installation
New City College
09.2025 -
Sales Assistant
Sainsburys
11.2024 - 11.2025
NVQ Level 1 - Electrical Installation
New City College
09.2024 - 07.2025
Apprentice Mechanic
Defoe Tyres
06.2022 - 06.2023
GCSEs - Photography
Stoke Newington School & Sixth Form
09.2021 - 06.2024
GCSEs - English
Stoke Newington School & Sixth Form
09.2019 - 06.2024
GCSEs - Mathematics
Stoke Newington School & Sixth Form
09.2019 - 06.2024
GCSEs - Science
Stoke Newington School & Sixth Form
09.2019 - 06.2024