TOLANI HELEN OKOOSI
Sunderland,ENG
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Care Coordinator
Youus Ltd
02.2023 - Current
- Coordinating activities between teams to ensure that clients’ visits are completed on time and within budget requirements and this has increased productivity by 20%
- Ensuring that company policies are enforced through disciplinary action when necessary
- Ensuring that staff deliver high-quality and personalized care to patients
- Ensuring health and safety compliance
- Keeping stock of personal protective equipment to ensure that team members does not run out.
- Ensuring that all activities such as personal care and medication administration meet required standards
- Preparing reports related to progress of patients
- Planning and utilizing resources and staying updated with clinical knowledge to ensure that patients receive best care
Administrative/Recruitment Officer
Step In Care Recruitment Agency
03.2022 - 07.2022
- Answering over 40 queries via phone calls and text messages per day
- Ensuring Compliance of staff in terms of responding to online applications, explaining necessary requirements to applicants and Uploading staff documents on Google drive
- Checking expiry dates for all staff trainings and sending reminders for renewal
- Booking of interviews for applicants before training and responding to all emails as necessary.
Support Worker
Primary Care Recruitments Limited
07.2021 - 01.2022
- Taking service users’ vital signs such as temperature and blood pressure and reporting any changes to supervisor
- Serving meals and helping feed service users
- Performing household duties such as changing sheets and cleaning
- Giving emotional support/ reassurance and assistance to individuals and their families
- Supporting and observing their healthcare needs such as administering medication and temperature monitoring
- Working with other health professionals like doctors and therapists to provide consistency of support and assistance to each service user.
Customer Service/ Order Analyst
Heineken -Nigerian Breweries Plc
Lagos
09.2019 - 02.2021
- Ensured accurate creation of orders for company’s distributors as requested per time. Created over 100 orders per day thereby increasing sales by 10%
- Resolved customer issues regarding orders requested from sales field.
Scanning and Reconciliation Clerk
Heineken - Nigerian Breweries Plc
11.2016 - 09.2019
- Ensured proper documentation and reconciliation of empties returned from trade
- Anchored daily control systems (DCS ) meetings
- Successfully compiled daily reports specific to Logistics.
Brewing Assistant
Heineken- Nigerian Breweries Plc
10.2015 - 10.2016
- Generated weekly report on degree of accuracy of field devices such as temperature transmitter of fermentation storage tanks and Bright beer tanks
- Independently coordinated and supervised housekeeping by third-party staff to promote high hygiene in department (GMP)
- Carried out weekly audit of departmental documentation system and generation of reports on gaps and improvement areas and this resulted to high scores for department during audit.
Education
Master of Science - Food Science and Biotechnology
Teesside University
United Kingdom 04.2021 - 04.2023
Bachelor of Science - Microbiology
University of Ilorin
Nigeria 04.2011 - 04.2015
Skills
Core SkillsTeamwork and Leadership: Successfully led various teams ranging from 3 – 45 people of different ethnicityPresentation and Communication skills: English (full professional proficiency), Yoruba (native proficiency)Microsoft Office: Proficient in the use of Word, PowerPoint, and Excel
Quality assurance
Decision making
Care Planning
Database coordination
Scheduling
Accomplishments
- SAP specialist: Skillful usage of System Application and Products in Data
- Data Analysis: Well-equipped in Data Administration and Analysis, My undergraduate research work got published in a peer-review international journal, “The impact of cypermethrin and chlorpyrifos on microbial activity and biomass in Nigerian soil”
- Global recognition for role played in Heineken Life Saving Rules
- Discovered a useful element in SAP which helped my team improve order data analysis and save cost for the company ( Heineken)
- Formulated a recipe for a food product.
Affiliations
A young and intelligent lady with vast experience across the Health sectors and Food and Manufacturing (FMCG) and. Excellent interpersonal skills, team-working ability, integrity, ability to multi-task and a keen eye for quality are but a few of the personal attributes I am most noted for. I look forward to making a life-long impact in a result and quality driven organization.
Meeting with people and engaging in productive conversations
I am very friendly and get along with people easily. I am a good communicator.
Timeline
Care Coordinator
Youus Ltd
02.2023 - Current
Administrative/Recruitment Officer
Step In Care Recruitment Agency
03.2022 - 07.2022
Support Worker
Primary Care Recruitments Limited
07.2021 - 01.2022
Master of Science - Food Science and Biotechnology
Teesside University
04.2021 - 04.2023
Customer Service/ Order Analyst
Heineken -Nigerian Breweries Plc
09.2019 - 02.2021
Scanning and Reconciliation Clerk
Heineken - Nigerian Breweries Plc
11.2016 - 09.2019
Brewing Assistant
Heineken- Nigerian Breweries Plc
10.2015 - 10.2016
Bachelor of Science - Microbiology
University of Ilorin
04.2011 - 04.2015