Toby Marshall

Working in a busy residential and education center, assisting kitchen staff and ensuring a positive experience for customers

• Cooperated well with kitchen staff, improving workflow and raising working standards
• Observed health and hygiene standards to minimize contamination, as well as performing regular deep cleans to optimize workplace cleanliness standards
• Working with children and often those with learning disabilities, helping to vastly improve the quality of their stay

Completing mandatory work placement hours as a part of my college course, gaining beneficial experience in the automotive engineering industry to assist my career progression.

• Carrying out vehicle servicing, maintenance and repairs to an exceptional standard, ensuring all vehicles are up to road safety requirements
• Handling of heavier duty tools and equipment when working on agricultural use vehicles, learning skills and techniques working with heavier vehicles
• Using my interpersonal skills to resolve any customer issues and guarantee their satisfaction with the work carried out on their vehicle
• Observing the necessary health and safety requirements at all times to prevent any workplace incidents
• Completing over 700 work experience hours of the 315 required for the course

• Diagnosing electrical faults and performing repairs on customer vehicles
• Assisting in remapping and dyno testing vehicles
• Using specialist tools, equipment and software to carry out required testing and maintenance
• Ensuring customer satisfaction by swiftly handling queries and complaints