Toby Coombs
Evesham,Worcestershire
Summary
Motivated Motivated with strong leadership and organisational skills. Skilled at team management, ensuring smooth operations, and driving customer satisfaction. Proven ability to streamline processes, boost productivity, and foster positive work environment. Committed to delivering results and enhancing business performance.
Overview
7
7
years of professional experience
Work History
General Manager
Number 32
Broadway
08.2025 - Current
- Oversaw daily operations, maintaining strict adherence to quality standards and regulatory compliance.
- Managed financial budgets, forecasting, and reporting, ensuring responsibility and sustainability.
- Selected and mentored senior staff, creating successful leadership team.
- Developed high-performing teams to consistently exceed goals, drive revenue and expand markets.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
- Monitored staff performance and developed improvement plans.
- Optimised workforce scheduling, balancing team workload to prevent burnout and maintain morale.
Assistant Manager
Citta Cafe
Sydney, Australia
09.2022 - 07.2025
- Took charge of leadership responsibilities during owner absence.
- Oversaw daily operations, including opening and closing procedures, to maintain store standards.
- Enhanced customer experience by introducing a loyalty programme, increasing repeat business.
- Organised staff training sessions on new product ranges, enhancing team knowledge and sales skills.
Supervisor
Jose Pizzaro - The Swan
Claygate, Surrey
06.2021 - 05.2022
- Acquired foundational experience in fine dining, elevating customer service skills.
- Supervised staff roles throughout shifts, guaranteeing attention to detail.
- Oversee shift operations, emphasising extensive menu knowledge and upholding high standards throughout.
Assistant Manager
The bear Inn - Young's pubs
Esher, Surrey
10.2019 - 05.2021
- Gained expertise in managing rotas to guarantee optimal staffing levels per shift.
- Managed weekly stock counts and order placements.
- Oversaw social media platforms to engage customers through targeted marketing strategies.
Education
A-Levels -
Esher College
London2018
Skills
- Store operations
- Shift management
- Inventory management
- Staff training
- Customer service
- Marketing strategies
- Team building
- Excellent communication
Timeline
General Manager
Number 32
08.2025 - Current
Assistant Manager
Citta Cafe
09.2022 - 07.2025
Supervisor
Jose Pizzaro - The Swan
06.2021 - 05.2022
Assistant Manager
The bear Inn - Young's pubs
10.2019 - 05.2021
A-Levels -
Esher College