Summary
Overview
Work history
Education
Skills
Timeline
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Toby Charlesworth

Panel Beater
Sutton-in-Ashfield,Nottinghamshire

Summary

Dedicated professional with 10 years of experience in high-quality repair and replacement of vehicle parts across retail, insurance, and sales sectors. Proven ability to meet deadlines while ensuring customer satisfaction through efficient and focused work. Committed to continuous learning and skill enhancement, actively pursuing training opportunities. Recognized for going above and beyond to support team objectives and contribute to overall success.

Overview

13
13
years of professional experience
6
6
years of post-secondary education

Work history

Panel Beater

Sytner, Nottingham Audi
Nottingham, Nottinghamshire
11.2015 - Current
  • IMI Qualified Panel Technician with ten years' experience.
  • Removed dents from insurance, retail, and sales vehicles using pin and glue pullers.
  • Repaired and replaced panels to fix damaged vehicles using panel beating techniques.
  • Welded vehicle structure, repairing faults in car body.
  • Maintained a safe and organised workshop environment, complying with health and safety regulations.
  • Stripped and fitted panels and bodywork to put cars back together again.
  • Delivered high-quality work after measuring, adjusting and aligning components accurately to match specifications.
  • Documented additional work required, informing collages of additional repairs needed.
  • Managed inventory of body shop supplies, including paints, solvents, and fillers, to ensure availability for all projects.
  • Training in most aspects of bodyshop work such as painting panels, trims, and wheels; estimating vehicle damage for retail and insurance customers; and office work including updating customers, scheduling bookings, and ordering parts.
  • Removed painting errors and imperfections.
  • Paint training at Glasurit Training Centre in Milton Keynes.

Optical assistant

Specsavers
Sutton in Ashfield, Nottinghamshire
06.2012 - 10.2015
  • Handled customer complaints with empathy and professionalism, resolving issues to their satisfaction.
  • Managed appointments, efficiently scheduling and reminding clients of upcoming visits to optimise clinic flow.
  • Accurately processed customer payments and orders.
  • Assisted customers in selecting frames and contact lenses to suit face shape and optical needs.
  • Demonstrated the correct use and care of contact lenses, ensuring customer confidence and satisfaction.
  • Assisted customers in selection of glasses and contact lenses, providing expert advice on fit and style.
  • Displayed strong customer service skills by attentively handling queries by phone, email and in person.
  • Scheduled follow-up appointments with customers to deliver comprehensive after-sales service.

Education

GCSEs -

Ashfield School
Nottingham
09.2007 - 06.2012

A-Levels -

Ashfield Sixth Form
Nottinghamshire
09.2012 - 05.2014

IMI Qualification - Automotive Repair

Babcock Training Academy/ MTEC College
Milton Keynes / Ruddington, Nottingham

Skills

  • Insurance repairs expertise
  • Product knowledge
  • Auto industry insights
  • Customer service excellence
  • Punctuality
  • Power tool proficiency
  • Hand tool skills
  • Quick learner
  • Motivation
  • Ambition
  • Finishing techniques
  • Safety awareness
  • Workspace housekeeping
  • Body filling techniques
  • Time management
  • Dent repair skills
  • Decision making abilities
  • Panel alignment expertise
  • Safe welding practices
  • Damage analysis skills
  • Flexibility
  • Effective communication skills
  • Vehicle inspection proficiency
  • Polisher operation skills
  • Material knowledge expertise
  • Spot welding techniques
  • Workshop organization skills
  • Panel beating expertise
  • MIG welding proficiency
  • Diagnostic equipment usage skills
  • Fire marshal training certification
  • Loyalty and commitment to team success

Timeline

Panel Beater

Sytner, Nottingham Audi
11.2015 - Current

A-Levels -

Ashfield Sixth Form
09.2012 - 05.2014

Optical assistant

Specsavers
06.2012 - 10.2015

GCSEs -

Ashfield School
09.2007 - 06.2012

IMI Qualification - Automotive Repair

Babcock Training Academy/ MTEC College

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Toby CharlesworthPanel Beater