Summary
Overview
Work history
Education
Skills
Interests
Availability
Affiliations
Timeline
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Toby Britton

Chester,Cheshire

Summary

Reliable and energetic customer-focused professional with 6 years of experience across retail, sales, and physically demanding roles. Strong communicator with a positive attitude, excellent work ethic, and high levels of punctuality. Physically fit and confident working with the public in fast-paced environments.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work history

Parts Specialist

Steven Eagell Toyota
Colchester, Essex
01.2024 - 10.2025
  • Delivered high-quality customer service both in person and over the phone
  • Identified customer needs and provided accurate solutions
  • Maintained stock accuracy and used internal systems daily
  • Resolved customer complaints professionally, ensuring satisfaction
  • Worked efficiently in a fast-paced, target-driven environment

Plumber's mate

Dale Gillings Plumbing, Heating & Ceramic Tiling
Great Bentley, Essex
09.2020 - 01.2024
  • Carried out physically demanding work requiring strength, stamina, and reliability
  • Worked both independently and as part of a team on-site
  • Delivered professional customer service in domestic environments

Customer Advisor (Temporary)

Tesco Mobile
Clacton-on-Sea, Essex
07.2019 - 09.2019
  • Advised customers on products and services
  • Supported sales, upselling, and cashier duties
  • Maintained a friendly and professional approach at all times

Customer Service Assistant

McDonald’s
Clacton-on-Sea, Essex
08.2018 - 06.2019
  • Served customers efficiently in a high-pressure environment
  • Took orders, handled payments, and resolved customer queries
  • Worked as part of a team to meet service targets

Education

Level 1 & Level 2 Diploma - Plumbing Studies

Colchester Institute College
Colchester

GCSEs - English, Maths, Science, PE

Tendring Technology College
Frinton-on-Sea, Essex

Bachelor of Arts - Film and Media

University of Chester
Chester, England
10.2025 - 06.2028

Skills

  • Customer service and engagement
  • Sales and upselling
  • Team collaboration and communication
  • Reliability and time management
  • Problem-solving under pressure
  • Inventory management and software proficiency
  • Physical fitness
  • Hygiene standards awareness

Interests

Regular football player with a strong interest in fitness and health, Maintaining an active lifestyle and physical conditioning, Team-based sports and goal-oriented environments

Availability

Available Mondays, Thursdays, Saturdays, and Sundays. Potential availability Wednesdays and Fridays depending on university timetable.

Affiliations

  • Football
  • Gym
  • Video editing

Timeline

Bachelor of Arts - Film and Media

University of Chester
10.2025 - 06.2028

Parts Specialist

Steven Eagell Toyota
01.2024 - 10.2025

Plumber's mate

Dale Gillings Plumbing, Heating & Ceramic Tiling
09.2020 - 01.2024

Customer Advisor (Temporary)

Tesco Mobile
07.2019 - 09.2019

Customer Service Assistant

McDonald’s
08.2018 - 06.2019

Level 1 & Level 2 Diploma - Plumbing Studies

Colchester Institute College

GCSEs - English, Maths, Science, PE

Tendring Technology College
Toby Britton