Toby Britton
Chester,Cheshire
Summary
Reliable and energetic customer-focused professional with 6 years of experience across retail, sales, and physically demanding roles. Strong communicator with a positive attitude, excellent work ethic, and high levels of punctuality. Physically fit and confident working with the public in fast-paced environments.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
Parts Specialist
Steven Eagell Toyota
Colchester, Essex
01.2024 - 10.2025
- Delivered high-quality customer service both in person and over the phone
- Identified customer needs and provided accurate solutions
- Maintained stock accuracy and used internal systems daily
- Resolved customer complaints professionally, ensuring satisfaction
- Worked efficiently in a fast-paced, target-driven environment
Plumber's mate
Dale Gillings Plumbing, Heating & Ceramic Tiling
Great Bentley, Essex
09.2020 - 01.2024
- Carried out physically demanding work requiring strength, stamina, and reliability
- Worked both independently and as part of a team on-site
- Delivered professional customer service in domestic environments
Customer Advisor (Temporary)
Tesco Mobile
Clacton-on-Sea, Essex
07.2019 - 09.2019
- Advised customers on products and services
- Supported sales, upselling, and cashier duties
- Maintained a friendly and professional approach at all times
Customer Service Assistant
McDonald’s
Clacton-on-Sea, Essex
08.2018 - 06.2019
- Served customers efficiently in a high-pressure environment
- Took orders, handled payments, and resolved customer queries
- Worked as part of a team to meet service targets
Education
Level 1 & Level 2 Diploma - Plumbing Studies
Colchester Institute College
ColchesterGCSEs - English, Maths, Science, PE
Tendring Technology College
Frinton-on-Sea, EssexBachelor of Arts - Film and Media
University of Chester
Chester, England 10.2025 - 06.2028
Skills
- Customer service and engagement
- Sales and upselling
- Team collaboration and communication
- Reliability and time management
- Problem-solving under pressure
- Inventory management and software proficiency
- Physical fitness
- Hygiene standards awareness
Interests
Regular football player with a strong interest in fitness and health, Maintaining an active lifestyle and physical conditioning, Team-based sports and goal-oriented environments
Availability
Available Mondays, Thursdays, Saturdays, and Sundays. Potential availability Wednesdays and Fridays depending on university timetable.
Affiliations
- Football
- Gym
- Video editing
Timeline
Bachelor of Arts - Film and Media
University of Chester
10.2025 - 06.2028
Parts Specialist
Steven Eagell Toyota
01.2024 - 10.2025
Plumber's mate
Dale Gillings Plumbing, Heating & Ceramic Tiling
09.2020 - 01.2024
Customer Advisor (Temporary)
Tesco Mobile
07.2019 - 09.2019
Customer Service Assistant
McDonald’s
08.2018 - 06.2019
Level 1 & Level 2 Diploma - Plumbing Studies
Colchester Institute College
GCSEs - English, Maths, Science, PE
Tendring Technology College