Summary
Overview
Work history
Education
Skills
Timeline
Generic

Toby Barber

Redhill

Summary

Friendly and adaptable, equipped with strong communication and teamwork skills, paired with keen ability to handle high-pressure environments. Posses solid foundation in customer service and problem-solving, ensuring seamless and enjoyable experience for customers. Ready to contribute to positive and energetic atmosphere that enhances customer satisfaction and loyalty and take on a challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

4
4
years of professional experience

Work history

Customer Service Crew

McDonald's
London/Gatwick
11.2022 - 03.2024
  • Provided excellent customer service in a fast-paced environment
  • Resolved customer issues, improving overall satisfaction
  • Operated POS systems and managed cash transactions
  • Interacting with customers and handling high-pressure situations calmly providing solutions promptly.

Bar Staff

The Jack Fairman, J D Wetherspoon
10.2024 - 08.2025
  • Ensured customer satisfaction by providing excellent service.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Managed bar inventory for efficient operation.
  • Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
  • Engaged in upselling techniques, boosting sales revenue.

Kitchen Assistant

Greene King
Dorking
12.2021 - 03.2022
  • Worked efficiently in a team to ensure smooth kitchen operations
  • Peeled, chopped and sliced vegetables as required by recipes, accelerating cooking times.
  • Adapted to a fast-paced environment and problem-solved effectively
  • Washed dishes quickly after meals service to free up space in the kitchen area.
  • Improved kitchen efficiency by assisting in food preparation tasks.

Education

Certificate of Higher Education - Business

East Surrey College
Redhill, Surrey
09/2022 - 08/2023

GCSEs - Maths

De Stafford school

GCSEs - English

De stafford School
Caterham, Surrey

Skills

  • Customer service expertise
  • Strong communication skills
  • IT support and troubleshooting
  • Good adaptability to different situations
  • Problem-solving abilities
  • Computer hardware troubleshooting
  • Computer assembling
  • Food Preparation

Timeline

Bar Staff

The Jack Fairman, J D Wetherspoon
10.2024 - 08.2025

Customer Service Crew

McDonald's
11.2022 - 03.2024

Kitchen Assistant

Greene King
12.2021 - 03.2022

Certificate of Higher Education - Business

East Surrey College
09/2022 - 08/2023

GCSEs - Maths

De Stafford school

GCSEs - English

De stafford School
Toby Barber