Toby Bailey-pearce

I’m a dedicated and hard-working professional with a strong background in customer service, sales, and team leadership. With over four years of experience in fast-paced, customer-focused environments, I bring excellent communication skills, a calm and approachable manner, and a genuine commitment to delivering outstanding service.

My career journey has taken me from warehouse operations to becoming Head of Customer Service and Systems Manager at Thrudark; a fast-growing, high-end luxury brand in the UK. In this role, I led customer support teams, streamlined internal processes, and ensured consistently high standards of service. I ended my journey at Thrudark as the in-store sales lead, responsible for providing a premium customer experience and maintaining the brand’s reputation for excellence.

I thrive in dynamic, high-pressure environments and enjoy roles that require initiative, problem-solving, and human connection. Whether resolving customer concerns, managing daily operations, or mentoring team members, I approach every task with focus and integrity.

I’m now looking to bring my proven service expertise, strong interpersonal skills, and results-driven mindset into a new role where I can continue to make a positive impact through exceptional customer interactions.

• MMA- Background in Judo gaining a current Orange belt.
• Muay Thai- My leading art in MMA following through on 5 years of experience, including multiple trips to Thailand for fight camps
• Athletics- I have a passion for running from 5km to 100 meter sprint. I was fortunate enough to compete for my county (Dorset) and Nationally for England in 100 meters sprint in my under 20's Career
• Stocks and Investments