Tobiloba Ojedokun
Manchester,England
Summary
A motivated and customer-focused individual with a strong foundation in customer service and retail operations gained through hands-on experience. Possesses excellent communication skills, attention to detail, and a strong desire to exceed customer expectations. I am currently looking for a suitable position where I can utilize and develop my skills.
Reliable and dedicated, bringing strong organisational skills and proactive approach to problem-solving. Possesses excellent communication abilities and strong work ethic, ensuring timely and accurate deliveries.
Overview
4
4
years of professional experience
Work history
Delivery person
Dunelm
Manchester, Greater Manchester
2025.05 - Current
- Dealt with customer queries effectively, ensuring high level of service quality.
- Oversaw incoming deliveries, ensuring all shipments were complete, accurately documented, and free from damage through inspection procedures.
- Conducted detailed inspections of deliveries goods, identifying and reporting discrepancies or damages to maintain inventory accuracy and quality standards.
- Operated basic warehouse equipment safely and efficiently, supporting smooth handling and movement of stock within the facility.
- Loaded and unloaded goods from vehicles efficiently, minimising time delays.
- Followed safe lifting procedures when handling heavy packages.
- Maintained an organised and hazard-free workspace, enabling efficient product handling and contributing to overall operational productivity.
Sales Assistant
Foodco
2023.07 - 2024.09
- Assisted customers in locating products and provided information on promotions, enhancing the shopping experience.
- Cash Handling: Proficiency in managing cash transactions accurately and efficiently.
- Collaborated with team members and maintain store cleanliness.
- Monitored inventory levels and restocked shelves to ensure product availability.
Food Service Crew Member
KFC
2022.07 - 2023.09
- Greeted and took customer orders, ensuring accuracy and timely service.
- Prepared food items following health and safety standards.
- Handled customer complaints with professionalism, resolving issues to their satisfaction.
- Maintained cleanliness of dining and kitchen areas, adhering to hygiene regulations.
Education
GCSEs/Equivalents -
Kem’s College
Alasia Ijanikin, Lagos 1 2019 - 1 2021
Diploma of Higher Education - Computing and Digital Technology
Manchester College
Manchester 11/2025 - 07/2026
Skills
- Excellent verbal communication skills, good listener, and confidence to speak to people
- Teamwork: Ability to work well with others, and hardworking
- Customer service skills and ability to sell products and services
- Respectful, good time-management, punctual and self-motivated
- Patience and the ability to remain calm in stressful situations
- Cash handling and till operation
- Handling deliverable goods
- Safety consciousness
- Customer Service
- Warehouse equipment operation
- Heavy lifting
- Stock inventory management
- Hand-held computer devices
Timeline
Delivery person
Dunelm
2025.05 - Current
Sales Assistant
Foodco
2023.07 - 2024.09
Food Service Crew Member
KFC
2022.07 - 2023.09
GCSEs/Equivalents -
Kem’s College
1 2019 - 1 2021
Diploma of Higher Education - Computing and Digital Technology
Manchester College
11/2025 - 07/2026