Tobias Westbrook
sawbridgeworth,essex
Summary
Dedicated Bartender and Pharmacy Sales Assistant with a strong background in customer service and guest satisfaction. Skilled in cash handling, time management, and task prioritisation to support efficient service delivery. Committed to health and safety compliance and confidentiality in all operations. Aiming to advance within the hospitality sector by leveraging customer service expertise.
Overview
4
4
years of professional experience
Work History
bartender/waiter
manor of groves hotel
high wych
06.2025 - Current
- Provided professional, customer-focused service, enhancing guest satisfaction in a fast-paced environment.
- Clarified customer needs and resolved queries to ensure a positive dining experience.
- Accurately handled payments, records, and transactions.
- Ensured accuracy while managing multiple requests, contributing to smooth service delivery.
- Followed strict procedures, compliance, and health and safety standards.
- Worked effectively within a team to meet service targets.
- Managed time efficiently while prioritising tasks.
Pharmacy Sales Assistant
village phamacy
sawbridgeworth
08.2022 - 09.2024
- provided proffesional customer service
- Assisted customers with over-the-counter medicines, health products, and other related items.
- Processed sales and handled cash and card payments.
- Restocked shelves and checked expiry dates.
- Helped with dispensing and handing out prescriptions under supervision.
- Maintained cleanliness, safety, and confidentiality in the pharmacy.
- Restocked shelves and prepared expired drugs for return.
- Followed pharmacy procedures and legal guidelines
Education
Bachelor of Business Administration - business mangement and accounting and finance
Nottingham Trent University
Nottingham2028
Leventhorpe
Sawbridgeworth, HRTSkills
- Customer service
- Cash handling
- Team collaboration
- Effective communication
- Strong numerical and analytical ability
- Risk awareness and structured decision making
- High attention to detail, and accuracy
- Confident working with data and reports
- Understanding of procedures, compliance, and confidentiality
- Time management and ability to prioritise workloads
- Can manage and understand basic Excel algorithms
Hobbies and interests
- football
- rugby
- skiing
Timeline
bartender/waiter
manor of groves hotel
06.2025 - Current
Pharmacy Sales Assistant
village phamacy
08.2022 - 09.2024
Bachelor of Business Administration - business mangement and accounting and finance
Nottingham Trent University
Leventhorpe