Tobias Trombik
London
Summary
A multilingual (German, English, and French), high performing SaaS professional, with expertise in managing successful sales and consultancy teams and working with large clients, specifically in the not-for-profit sector. Over 10 years of commercial experience working with leading private and third sector organisations across the world. Possesses excellent interpersonal, communication and negotiation skills as well as the ability to develop and maintain strong internal and external relationships. Thrives in dynamic and challenging working environments, as an individual contributor, team player, and in management roles. Dedicated SaaS professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organisational brand.
Overview
13
13
years of professional experience
Work History
Head of Growth
Upshot Systems CIC
10.2021 - Current
- Line Management of the Sales & Consultancy team of 4 – Responsible for achieving the teams sales & retention targets
- Consultative Business development – Sales leads generation, product presentation and contract negotiation with a variety of different not-for-profit organisations (UK & international)
- Account Management – Contractual client management to ensure high renewal rates through positive customer satisfaction
- Partnership development – Identification and implementation of partnerships such as network organisations, consultancies, and membership bodies to increase Upshot exposure and partnership sales
- Client training – On and offline software training of Upshot to users to teach the best usage of the system to meet complex monitoring and evaluation requirements
- Customer support – Set up, configuration and support for clients when embedding complex monitoring and evaluation frameworks on Upshot
- Marketing & communications strategy – Development of targeted sector campaigns, social media engagement and brand awareness
- Accounting – Management of internal bookkeeping, cash flow, expenditure, and management accounts
- Product development management – Development of new system features through; identifying client needs; writing case studies; and scoping and testing with external developers
- Management of internal CRM tool – Design, configuration, implementation of the company CRM tool to have efficient sales forecasting and account management processes.
- Collaborated closely with sales teams to develop effective lead generation strategies, resulting in a consistent pipeline of high-quality prospects.
- Conducted market research to identify new opportunities and target markets.
- Increased customer acquisition by developing and implementing targeted marketing campaigns.
- Streamlined internal processes for improved efficiency, driving faster decision-making and optimized resource allocation.
- Enhanced revenue growth by identifying new market opportunities
- Led cross-functional teams in executing growth initiatives, resulting in accelerated business expansion.
- Launched successful referral programs that incentivized existing customers to promote the company''s services within their networks, driving organic growth at minimal cost.
Commercial Manager - Sales & Consultancy
Upshot Systems CIC
06.2019 - 10.2021
Senior Consultant
Upshot Systems CIC
06.2017 - 05.2019
Consultant
Upshot Systems CIC
06.2015 - 05.2017
Country Manager DACH
GlobalSports
11.2013 - 05.2015
- Business development – Sales leads generation, product presentation and contract negotiations with a variety of different organisations across agencies, professional sport clubs, federations, national governing bodies, rights holders, and media companies
- Brand awareness and campaigns - Identifying and building relationships through cold approaches, attending conferences and on/offline marketing with key industry players to increase visibility of the company in a new market
- Account Management – Management of domestic and international existing client base
- Marketing and communications material – Design and development of all relevant B2B and B2C communication materials including the website; marketing presentations; newsletter; and social media
- Partnership building – Identification and implementation of key partnerships with universities, trade publications, and membership organisations to increase brand exposure
- Content creation – Conducting and publishing interviews and articles with clients and leaders in sport, as well as building content partnerships with journalists and websites.
Project & Business Development Manager (FL)
BavaRoi
09.2011 - 10.2023
- Business development – Sales leads generation, product presentation and contract negotiations with a variety of different companies across the souvenir and fair industries
- Sales team management – Management of up to 30 sales staff during the Oktoberfest
- Account Management – Negotiation and upselling with existing clients as well product logistic for on-time delivery
- Supplier management – Negotiation with international suppliers about contracts and on-time product logistics (China).
Education
Master of Science - Sports Management
Birkbeck College, University of London
London, ENG06.2012
Bachelor of Arts - Entrepreneurship
FHWien University of Applied Sciences
Vienna06.2011
Completed modules in Economics, Management, Marketing, HR, Law, Mathematics -
German University in Cairo
French Diploma: CPLF, DEF, DELF 1+2 -
University of Perpignan
06.2005
Skills
- Language Skills
- Online & Offline sales techniques
- Software as a Service (SaaS)
- Training workshop delivery
- Impact Measurement
- Line Management
- Product development
- Project Management
- CRM tools (Salesforce, Capsule)
- Accounting (Xero)
- Partnership Development
- Data-driven decision-making
- Email marketing campaigns
- Sales funnel management
- Customer acquisition strategies
- Data analytics proficiency
- Growth strategy development
Additionalworkexperience
- Research Assistant (PT), Medical Options, London, UK, 10/2011 - 11/2013
- Marketing Assistant (Contract), Audio Network, London, UK, 01/2013 - 04/2013
- Project Manager Audi – London Olympics 2012 (PT), Die Favoriten GmbH, London, UK, 02/2012 - 09/2012
- Internship in Sales & Controlling, Vodafone GmbH, Berlin, Germany, 08/2010 - 02/2011
- Hospitality Manager Audi - 24 Hours of Le Mans (FL), Die Favoriten GmbH, Le Mans, France, 06/2005 & 06/2012
- Internship in Accounting, Controlling & Procurement, Galeries Lafayette, Paris, France, 07/2008 - 09/2008
- Internship in Marketing and Events, Die Favoriten GmbH, Munich, Germany, 07/2005 - 09/2005
Volunteer Experience
Youth Football Coach, S.C. Wiener Viktoria, Vienna, Austria, 10/2008 - 06/2011
Languages
German
Native language
English
Proficient
C2
French
Advanced
C1
Timeline
Head of Growth
Upshot Systems CIC
10.2021 - Current
Commercial Manager - Sales & Consultancy
Upshot Systems CIC
06.2019 - 10.2021
Senior Consultant
Upshot Systems CIC
06.2017 - 05.2019
Consultant
Upshot Systems CIC
06.2015 - 05.2017
Country Manager DACH
GlobalSports
11.2013 - 05.2015
Project & Business Development Manager (FL)
BavaRoi
09.2011 - 10.2023
Master of Science - Sports Management
Birkbeck College, University of London
Bachelor of Arts - Entrepreneurship
FHWien University of Applied Sciences
Completed modules in Economics, Management, Marketing, HR, Law, Mathematics -
German University in Cairo
French Diploma: CPLF, DEF, DELF 1+2 -
University of Perpignan
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