Efficiently collect and manage client application documents, ensuring completeness and accuracy of the documentation
Conduct thorough verification of document validity, including identification of expired or missing documents, ensuring compliance with company standards and regulatory requirements
Proactively communicate with clients to clarify documentation requirements and guide them in completing necessary supplementary materials to facilitate smooth application processes
Optimize document processing workflows to enhance efficiency and support the sales team in achieving marketing objectives.
Health and Epidemic Prevention Officer
CHINA OVERSEAS PROPERTY OF HONG KONG
01.2022 - 01.2023
Perform rigorous cleaning and disinfection of rooms within the quarantine facility, using a 1:99 bleach solution to ensure a high standard of sanitation and safety
Responsible for changing bedding, including sheets and pillowcases, adhering to strict hygiene protocols to prevent contamination
Meticulously categorize and separate various items for disinfection, coordinating with different departments to ensure thorough sanitization and compliance with health regulations.
Insurance Agent
BOC group life assurance company Limited
01.2018 - 01.2022
Specialize in the sale of insurance services, focusing primarily on retirement savings plans to meet the financial security needs of clients
Educate and advise clients on the benefits and features of various insurance products, ensuring a thorough understanding of their investments.
Education
Completed O-Level equivalent (Hong Kong Secondary School Certificate) -
Skills
Professional Cleaning and Disinfection - Proficient in the use of various cleaning agents and disinfectants, including a 1:99 bleach solution, to ensure high standards of hygiene and safety
Sanitation Maintenance - Skilled in maintaining cleanliness and tidiness in public areas, guest rooms, and office spaces, ensuring compliance with health regulations
Epidemic Prevention Measures Implementation - Execute and adhere to strict hygiene and epidemic prevention protocols to prevent cross-contamination and protect the health of customers and staff
Item Categorization and Management - Meticulously categorize and store cleaning and disinfecting supplies, effectively coordinating resources to enhance cleaning efficiency
Customer Service and Communication - Able to communicate effectively with customers and colleagues to ensure all cleaning needs are addressed promptly and effectively
Process Optimization - Capable of evaluating and optimizing cleaning processes to increase operational efficiency while maintaining high-quality service standards
Certification
Full UK Driving Licence
Timeline
Temporary Sales Support Assistant
OCTOPUS LTD OF HONG KONG
03.2023 - 07.2023
Health and Epidemic Prevention Officer
CHINA OVERSEAS PROPERTY OF HONG KONG
01.2022 - 01.2023
Insurance Agent
BOC group life assurance company Limited
01.2018 - 01.2022
Completed O-Level equivalent (Hong Kong Secondary School Certificate) -
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