Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

TINU SAL

Summary

A highly accomplished and innovative Business Analyst with a progressive experience facilitating digital transformation and process improvement projects.

Expert knowledge of BA techniques which includes gap analysis, process re-engineering , requirement gathering , stakeholders management and user engagement. Experienced at assessing business requirements, analyzing internal workflow process to identify areas of enhancement, developing and implementing business process improvement initiatives that save costs and increase operational efficiencies .

Demonstrates the ability to strengthen relationships with internal and external stakeholders to achieve project deliverables , build trust and deliver on strategic project objectives . An adept and proficient communicator with excellent negotiation skills and ability to facilitate cross functional teams . In-depth knowledge of SDLC, Waterfall and Agile methodologies; and scrum frameworks.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Digital Business Analyst

GIG LOGISTICS INTERNAIONAL
08.2019 - Current
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Collaborated with upper management to drive strategy and implement new processes.
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
  • Developed diagrams to describe and lay out logical operational steps.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.

Business Analyst

NATIONAL SPACE RESEARCH DEVELOPMENT AGENCY
01.2011 - 11.2022
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Performed gap analysis to identify areas of improvement.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Generated business intelligence reports to inform strategic decision-making.

Education

Master of Arts - International Relations

NOTTINGHAM TRENT UNIVERSITY
UNITED KINGDOM
09.2023

NATIONAL YOUTH SERVICE CORPS

NYSC
03.2010

Bachelor of Arts - Theatre Arts

KOGI STATE UNIVERSITY
NIGERIA
09.2008

Skills

  • Developing Marketing Campaigns
  • Acceptance Criteria
  • Customer Satisfaction
  • Key Performance Indicators (KPIs)
  • Scrum Methodology
  • Process Modeling
  • Marketing Initiatives
  • Team Engagement
  • Requirements Specifications
  • Sprint Planning
  • Business Requirements Documents (BRDs)
  • Agile Principles
  • Agile Coaching
  • User Acceptance Testing (UAT)
  • Workflow Diagrams
  • Excel
  • Requirement Elicitation
  • Confluence & Jira
  • MS Products / Visio

Additional Information

> Identified and eliminated multiple redundant steps in internal mortgage collection process and procedures within international Brewery ; contributed to improving the end to end collections of processing by 15% .


> Accurately translated Business requirements into functional / non functional requirements ; ensured these are understood by the technical teams , thereby minimizing project delays by 20% in GIG Logistics International project.


> Strategically built and maintained key relationships with project managers and stakeholders ; contributed to 25% senior stakeholder buy ins.

Certification




References Available on Request

Timeline

Digital Business Analyst

GIG LOGISTICS INTERNAIONAL
08.2019 - Current

Business Analyst

NATIONAL SPACE RESEARCH DEVELOPMENT AGENCY
01.2011 - 11.2022

Master of Arts - International Relations

NOTTINGHAM TRENT UNIVERSITY

NATIONAL YOUTH SERVICE CORPS

NYSC

Bachelor of Arts - Theatre Arts

KOGI STATE UNIVERSITY
TINU SAL