A highly accomplished and innovative Business Analyst with a progressive experience facilitating digital transformation and process improvement projects.
Expert knowledge of BA techniques which includes gap analysis, process re-engineering , requirement gathering , stakeholders management and user engagement. Experienced at assessing business requirements, analyzing internal workflow process to identify areas of enhancement, developing and implementing business process improvement initiatives that save costs and increase operational efficiencies .
Demonstrates the ability to strengthen relationships with internal and external stakeholders to achieve project deliverables , build trust and deliver on strategic project objectives . An adept and proficient communicator with excellent negotiation skills and ability to facilitate cross functional teams . In-depth knowledge of SDLC, Waterfall and Agile methodologies; and scrum frameworks.
> Identified and eliminated multiple redundant steps in internal mortgage collection process and procedures within international Brewery ; contributed to improving the end to end collections of processing by 15% .
> Accurately translated Business requirements into functional / non functional requirements ; ensured these are understood by the technical teams , thereby minimizing project delays by 20% in GIG Logistics International project.
> Strategically built and maintained key relationships with project managers and stakeholders ; contributed to 25% senior stakeholder buy ins.
References Available on Request