Tinotenda Chitsenga
Leicester,leicestershare
Summary
Compassionate Live-in Care Professional with 12 years of experience delivering person-centred care for elderly and vulnerable clients. Expertise in 24/7 support, enhancing independence and emotional wellbeing. Strong relationship builder, effectively managing daily living tasks, personal care, and medication support. Adaptable and resilient, with a calm approach to complex needs, including dementia and end-of-life care.
Overview
15
15
years of professional experience
Work History
Care Assistant (Including Live-In Support)
Elder Hub
London , Greater London
04.2022 - 09.2024
- Supported personal care tasks including bathing, dressing, continence management, and mobility assistance.
- Assisted with daily living activities to promote independence among elderly clients.
- Administered medications according to care plans, ensuring client safety and adherence to regulations.
- Coordinated household tasks such as cleaning, laundry, meal preparation, and cooking to address clients' daily needs.
- Completed errands such as grocery shopping and prescription collections to support clients' independence and daily living needs.
- Adjusted scheduling to meet clients' needs for extended and overnight care.
- Facilitated meaningful conversations and activities to enhance clients' emotional well-being and social engagement.
Support Worker (Home-Based and Respite Care)
Our TLC Recruitment Limited
leicester, leicestershare
05.2016 - 11.2019
- Assisted with personal care and medication administration, fostering client independence.
- Facilitated development of daily living skills, including meal preparation, housekeeping, and financial management, enhancing client autonomy in home settings.
- Delivered respite care services, offering overnight and extended stays to support family caregivers and enhance client well-being.
- Promoted achievement of personal goals through tailored, client-centred decision-making strategies, fostering empowerment and self-sufficiency.
- Accompanied clients on community outings and medical appointments, ensuring continuous support.
Mental Healthcare Assistant
Achieve Care Solutions
Greater Manchester , Manchester
03.2015 - 04.2017
- Provided effective personal care and hygiene support to enhance client wellbeing.
- Established trusting relationships with clients, addressing their needs and maintaining composure during distressing situations.
- Cultivated strong relationships with patients through consistent support and attentive care.
- Provided emotional support within home and community settings.
- Monitored client observations and documented findings to inform care plans.
- Reported any changes promptly to ensure appropriate responses to client needs.
- Adhered to MAPA protocols during challenging interactions.
Healthcare Assistant (Specialist Live-In and Complex Care)
Bluewood Care
leicester, leicestershare
10.2011 - 02.2015
- Assisted clients with peg feeding and oral suctioning, ensuring comfort and safety during personal care tasks.
- Provided live-in home-based and respite care to clients with learning disabilities and complex health needs.
- Promoted client independence through continuous support in community and hospital settings.
- Managed daily routines, provided mobility support, and facilitated household chores to enhance clients' quality of life.
- Ensured a clean and hygienic environment in patient areas, following infection control protocols.
Admin Assistant Apprentice
The Charnwood Practice
Leicester, leicestershare
12.2011 - 08.2012
- Coordinated appointment scheduling and maintained accurate patient records using IT systems like Jayex to enhance operational efficiency.
- Supported practice operations by resolving patient inquiries, ensuring confidentiality and professionalism in all interactions.
- Handled prescription processing, payment handling, and receipt management with keen attention to detail.
- Enhanced organisational skills through effective management of office tasks and client interactions, contributing to a smoother workflow.
- Managed document photocopying, file updates, and fax communications for staff.
- Responded to telephone calls by providing information, directing callers, and taking messages.
Waiter/Wine Waiter
Lindley Catering
Leicester, leicestershare
09.2009 - 11.2011
- Delivered exceptional customer service in fast-paced event settings, enhancing guest satisfaction.
- Captured precise food and beverage orders, communicating dietary requests to kitchen staff to ensure compliance with customer preferences.
- Supported adherence to strict health, safety, and hygiene standards.
- Cultivated multitasking and interpersonal skills beneficial for client-focused care roles.
Education
NVQ Level 2 Apprenticeship - Patient services & Admin
The Charnwood Practice
Leicester 01-2012
BTEC Level 2 First Diploma - Travel and Tourism
South Leicester College
Leicester 01-2011
Art and Design BTEC Level 2 First Diploma - l
Gateway College
Leicester01-2010
GCSE’s - GCSE
The Lancaster Boys Art & Sport College
Leicester 01-2009
Skills
- Personal Care Expertise
- Medication management
- Palliative care
- Nutrition management
- Person-centred care
- Risk management
- Adaptability
- Relationship building
- Patience & Emotional Resilience
- Stress management
- Record-keeping
- Safeguarding knowledge
References
Available upon request.
Hobbies and Interests
- Engage in team-oriented sports such as football, basketball, tennis, and American football, promoting discipline, strategic thinking, and physical well-being.
- Passionate about wildlife art and landscape photography, alongside global travel, which fuels my appreciation for diverse perspectives and cultural insights.
- Excel in designing and crafting custom clothing and accessories, honing creative skills that directly enhance innovative client engagement and problem-solving in professional settings.
Hobbies and Interests
Walking & Outdoor Activities
Home Cooking & Baking
Watching Football, Tennis & Snooker
Travelling
Puzzle Activities
Gardening
Timeline
Care Assistant (Including Live-In Support)
Elder Hub
04.2022 - 09.2024
Support Worker (Home-Based and Respite Care)
Our TLC Recruitment Limited
05.2016 - 11.2019
Mental Healthcare Assistant
Achieve Care Solutions
03.2015 - 04.2017
Admin Assistant Apprentice
The Charnwood Practice
12.2011 - 08.2012
Healthcare Assistant (Specialist Live-In and Complex Care)
Bluewood Care
10.2011 - 02.2015
Waiter/Wine Waiter
Lindley Catering
09.2009 - 11.2011
NVQ Level 2 Apprenticeship - Patient services & Admin
The Charnwood Practice
BTEC Level 2 First Diploma - Travel and Tourism
South Leicester College
Art and Design BTEC Level 2 First Diploma - l
Gateway College
GCSE’s - GCSE
The Lancaster Boys Art & Sport College