Tinghsuan Huang
London,City of London
Summary
Strategic professional specialising in pricing and product portfolio strategies. Expertise in product lifecycle management, customer journey mapping, and competitive analysis. Strong skills in inventory management and data analysis, combined with proficiency in Microsoft Office Suite. Delivers impactful cross-functional collaboration and decision-making to enhance business outcomes.
Overview
2
2
Languages
6
6
years of post-secondary education
9
9
years of professional experience
Work history
Product Manager
Taipec Ltd.
London, united kingdom
2020.12 - 2026.05
- Key Achievements:
Achieved a 50% year-over-year (YoY) growth in both bubble tea revenue and total client base for 3 consecutive years by integrating product development, optimised operations, and strategic client acquisition. - Developed new product strategies by researching market trends and analysing customer feedback.
- Conducted competitor analysis to identify market opportunities.
- Fostered relationships with key stakeholders, securing buy-in for initiatives that aligned with business objectives.
- Collaborated with sales and marketing teams, improved product positioning in the market.
- Streamlined production process, identifying and eliminating inefficiencies to enhance operational flow.
- Worked closely with the R&D team for development of next-generation products.
- Balanced competing priorities in fast-paced environment, maintaining focus on strategic goals to drive project success.
- Delivered training sessions to sales teams, increased understanding of product features and benefits.
- Increased brand visibility with implementation of innovative marketing campaigns.
- Identified areas for cost reduction in supply chain management, achieved significant savings.
- Negotiated contracts with suppliers, reduced operational costs.
- Digital Marketing & E-Commerce Management
Co-built and maintained the company’s WooCommerce e-commerce website, overseeing backend logistics, order processing, shipping, and online customer support.
Created graphic design assets and promotional visuals using graphic software to support omnichannel marketing campaigns.
Maintain WeChat Mini Program - Business Development & Trade Shows
Spearheaded the planning and execution of the annual HRC Exhibition for 3 consecutive years, actively generating leads and acquiring new business accounts.
Conducted direct client visits to identify new business opportunities and nurture and strengthen long-term strategic client relationships.
Personal Assistant
Good Friend Chicken (Bigfood Ltd.)
London, united kingdom
2020.07 - 2020.11
- Streamlined administrative processes to improve office efficiency.
- Managed correspondence, reduced response time by ensuring timely replies.
- Maintained confidentiality of documents, ensured secure handling of sensitive information.
- Resolved administrative issues promptly, minimised downtime in operations.
- Filed documents systematically which increased ease of access when needed.
- Handled purchasing tasks for office supplies, optimised resource utilisation.
- Assisted in project management, contributed to successful completion of crucial projects.
- Mastered daily store operations and coordinated team schedules to ensure smooth shift rotations and adequate break coverage.
Sales Account Manager
Taipec Ltd.
London, united kingdom
2018.02 - 2019.03
- Grew sales and consistently exceeded revenue-related KPIs.
- Implemented sales strategies to maximise profit margins.
- Managed key accounts to sustain business growth.
- Achieved customer satisfaction by managing and resolving account inquiries.
- Strengthened client relationships with regular follow-ups.
- Collaborated with internal teams to ensure seamless service delivery.
- Expedited issue resolution process with prompt troubleshooting measures.
- Coordinated with marketing team for effective product promotion.
- Enhanced brand visibility through active participation in industry events.
- Presented sales reports at monthly review meetings.
Administrative Assistant
Loon Fung Ltd.
London, united kingdom
2017.04 - 2018.01
- Managed front desk duties to facilitate a welcoming and efficient reception area for visitors and staff.
- Coordinated office operations by managing phone inquiries, correspondence, and office cleanliness to maintain a functional work environment.
- Coordinated internal communication channels to ensure effective information flow.
- Supported accurate record-keeping with proficient data entry skills.
- Performed bookkeeping tasks, including invoicing and expense tracking.
- Initiated purchase orders for office supplies to support operational needs and maintain budget compliance.
- Collaborated with team members to achieve project goals and deliverables.
- Maintained shop floor presentation, assisted customers, and executed precise cash register and POS transaction processing.
Education
Master of Business Administration - International Supply Chain
Royal Holloway, University of London
Egham 2019.09 - 2020.07
Master of Engineering - Graduate Institute of Construction Engineering and Management
National Central University
Taiwan 2009.09 - 2011.07
Bachelor of Engineering - Civil Engineering
Tamkang University
Taiwan 2005.09 - 2009.07
Skills
- Product development
- Product launches
- Product portfolio strategy
- Lifecycle management
- Market research
- Competitive analysis
- Data analysis
- Customer journey mapping
- Inventory management
- Inventory control
- Pricing strategy knowledge
- Microsoft Office Suite
- Cross-functional collaboration
- Decision making
- Relationship management
- Customer engagement
- Competitor research
- Competitor research
Languages
Chinese (Mandarin)
Native
English
Intermediate
Affiliations
- Travelling
- Cooking
- Play Boardgames
- Reading
Timeline
Product Manager
Taipec Ltd.
2020.12 - 2026.05
Personal Assistant
Good Friend Chicken (Bigfood Ltd.)
2020.07 - 2020.11
Master of Business Administration - International Supply Chain
Royal Holloway, University of London
2019.09 - 2020.07
Sales Account Manager
Taipec Ltd.
2018.02 - 2019.03
Administrative Assistant
Loon Fung Ltd.
2017.04 - 2018.01
Master of Engineering - Graduate Institute of Construction Engineering and Management
National Central University
2009.09 - 2011.07
Bachelor of Engineering - Civil Engineering
Tamkang University
2005.09 - 2009.07