Identify and source new promotional products that meet client needs and market trends.
Work with clients to develop customised products that align with their branding and marketing goals.
Oversee budgeting, accounting, and financial reporting to ensure profitability and manage expenses.
Establish and maintain relationships with suppliers and manufacturers to ensure quality and timely delivery of products.
Monitor inventory levels to ensure sufficient stock while minimizing excess.
Implement quality assurance processes to maintain high standards for products.
Develop and execute sales strategies to attract and retain clients.
Meet with clients to understand their needs and develop tailored promotional solutions.
Oversee the order fulfillment process to ensure timely delivery and client satisfaction.
Address any issues or complaints promptly and effectively to maintain client relationships.
Attend trade shows, conferences, and networking events to connect with potential clients and industry peers.
Implement and maintain technology solutions for operations, sales, and marketing
Handled recruitment process personally, ensuring quality workforce.
Student Funding Officer
University of Hertfordshire
Hatfield, Hertfordshire
02.2021 - 11.2021
Oversaw the administration and allocation of the COVID Fund designed to support students financially during the pandemic.
Reviewed all incoming applications to ensure they met the fund's essential eligibility criteria.
Evaluated individual student applications to determine the need for support based on established guidelines.
Conducted thorough assessments of each student's financial situation by analysing: Financial commitments (e.g., loans, bills), monthly income and sources (e.g., part-time work, scholarships), monthly expenses (e.g., housing, food, transportation), bank accounts, and other financial documentation.
Made informed decisions regarding students' eligibility for the COVID grant based on the analysis.
Compiled output data from applications into organised spreadsheets for better clarity and management.
Worked closely with the finance department to authorise grant payments for approved applicants.
Maintained open lines of communication with students through email correspondence.
Provided guidance and answers to questions related to the application process and funding status.
Sales Administrator
Mercedes-Benz Corporate
Ealing, London
08.2003 - 12.2020
Process sales invoices for all new and used vehicles.
Assist in the processing of the wholesale funding system report and the updating of the stock book statuses.
Collate all relevant paperwork concerning the purchase of inter-company vehicles and raise cheque requisitions.
Maintain a Corporate registration report in Excel daily.
Raise and document reasons for all credit notes raised.
Create and maintain deal files per DVLA regulations and ensure compliance with DVLA audit requirements.
Ensure marketing targets are created properly for all customers
Order and specify vehicles as required through the Mercedes-Benz system.
Register vehicles through the AFRL system or V55 as required.
Create and maintain vehicle stock records in Kerridge.
Locate vehicles for the sales team and expedite dealer transfers to other locations within the Mercedes Benz network.
Complete daily arrivals and communicate to the Key Account Managers.
Provide support to the sales team to enable efficient and timely handover of vehicles to customers.
Arrange dealer transfer logistics.
Carry out and deal with filing, charges, V5 owner updating, penalties and fines.
Uphold Corporate Operating Policies as well as Mercedes Benz Retail Financial Policies.
Fleet Sales Co-ordinator
Volkswagen Audi Group
Finchley, London
01.2000 - 08.2003
Support Corporate Fleet manager and Key Account managers with daily operational functions.
Monitor multiple databases to keep track of all company inventory.
Analyse departmental documents for appropriate distribution and filing.
Create itineraries, book travel, and manage expenses
Process New and Used sales orders.
Order vehicles and organised pre-delivery vehicle preparation
Register vehicles.
Liaise and provide weekly update to customers.
Casework Support Officer
Public Trust Office
Holborn, London
12.1998 - 01.2000
Process purchase and sales ledger for client accounts.
Advise trustees on how to complete forms to PTO standards for yearly accounts.
Process trustee requests for financial assistance.
Perform client account reconciliations and conduct investigations into any discrepancies.
Evaluate client expense reports and verify accuracy.
Verify items billed against receipts, invoices, and bank statements and follow up with trustees to query and reconcile variances.
Maintain accuracy when reviewing and reconciling general ledger.
Compile reports detailing financial data for Senior Case Officer.
Observe strict confidentiality rules to maintain data integrity.
Maintain accurate and complete documentation for all department procedures.
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