Summary
Overview
Work history
Education
Certification
Skills
Work availability
Quote
Skills
Timeline
SoftwareEngineer
Tinashe Madangure

Tinashe Madangure

Summary

I am a results driven IT professional with a passion for technology & experience in Enterprise Networking, Security, Service Provider and Cloud solutions. The earlier stages of my career were focused on designing, deploying and operating complex technology environments however, I have also gained experience on a more client facing and leadership role with a key focus on service delivery management and architecting high value solutions as a trusted advisor for clients. I am currently employed as a Network Engineer at a MSP where we focus on providing an exceptional network experience and digital solutions for online gaming platforms . Throughout my career, I have achieved notable success in working with a team of motivated individuals to coordinate multiple projects simultaneously and converting high value leads into wins.

Overview

8
8
years of professional experience
2
2
year of post-secondary education
4
4
Certification

Work history

Network Engineer

Wonderlabz (MSP)
03.2020 - Current
  • Configuring and installing various network devices and services (e.g., routers, switches, firewalls, access points, IPsec and remote access VPNs, network controllers)
  • Performing daily network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
  • Monitoring performance and ensuring system availability and reliability
  • Monitoring system resource utilization, trends and capacity planning
  • Providing Level-2/3 support and troubleshooting to resolve issues raised throughout the remote gaming platform, remote offices and partners
  • Working within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
  • Selecting and implementing security tools, policies, and procedures in conjunction with the Remote Gaming Platform team
  • Liaising with vendors and third party IT support personnel for problem resolution and project implementation
  • Designing and deploying AWS Services like Elastic Compute (EC2), Storages (S3, EBS, EFS, Glacier and AWS Storage Gateway),Elastic Load Balancer (ELB) and RDS based on the AWS Well-Architected Framework
  • Presenting Cloud solutions and automation integration to clients and explaining to them the technical benefits and cost savings of migrating to the cloud and integrating of automation services into their environments
  • Configuring and maintaining the following IT products: Cisco DNA Centre, Cisco ISE, Cisco 9800 WLC, Cisco 9115AX AP's, Cisco Prime, Cisco DCNM, Cisco Catalyst 9300, 9500 & 9600 switches, DNA Spaces, Checkpoint ,Fortinet and Meraki products.
  • Configuration and maintaining the following IT solutions: 802.1x, MAB, Cisco SGT's, LISP, VxLAN, BGP, OSPF, Multicast IPTV, 802.11ax, Guest captive portals, ISE profiling and posturing

Network Engineer

Brightwave Technologies (WISP)
01.2018 - 02.2020
  • Supporting and leading engineers working on Brightwave products and services, at different layers of the stack, on challenges related to scalability, reliability, performance and efficiency of systems
  • Troubleshooting escalated technical support tickets related to routing, switching, network security, firewalls, wireless, network admission control
  • Keeping track of helpdesk ticketing system to ensure cases statuses are up to date and resolution of tickets is done within customer SLA's.
  • Understanding and contributing to technical architectures, capacity plans, tooling needs, automation plans, product launch plans and creating comprehensive plans for prioritizing technical and resourcing challenges
  • Empowering engineers to develop their careers, matching their strengths with projects tailored to their skill levels, long-term skills development, personalities, and work styles.
  • Developing lasting partnerships with internal account managers, engineering staff and other related groups to build and improve our products, solutions and customer experience
  • Developing lasting partnerships with vendor account managers, sales engineers, product managers, customer executive/management teams, customer technical teams and other related groups which are critical to identifying and converting leads.


Noc Engineer

Afrihost (ISP)
01.2016 - 02.2018
  • Configured routers, switches and firewalls to deploy and support LAN, WAN and wireless networks.
  • Monitored alerting systems including Grafana, Prometheus, Cacti, Solarwinds, Pager duty and Cloudwatch.
  • Collaborated with cross-functional teams to troubleshoot and resolve network issues.
  • Maintained accurate and up-to-date documentation for network configurations, changes, and troubleshooting procedures.
  • Handled incidents, inline with standard operating procedures, escalated, and resolving issues efficiently.
  • Ensuring and monitoring that network baselines are maintained.
  • On-site troubleshooting of customer LANs and sub-optimal performance.

Education

Certificate of Higher Education - Information Technology

Speciss College
01.2010 - 12.2010

Certification

CCNP - Enterprise/R&S

CCNA - Cisco Certified Network Associate

AWS Certified Solutions Architect Associate

HashiCorp Certified - Terraform Associate

Cisco Certified Entry Networking Technician

Skills

  • BGP, OSPF, EIGRP, IP SLA, PBR, VxLAN, LISP, STP, HSRP, VRRP, GLBP, VPC, VSS, Stackwise Virtual, IPsec, RA VPN's, DNS
  • Ansible , Docker , Github , Kubernetes , Postman
  • Cisco ISR 2900/3900/4000/ ASR1000, 9000, Catalyst 8000
  • Cisco Catalyst 2K, 3K, 9200,9300,9400,9500,9600, Nexus 5K/7K/9K, Cisco IOS, IOS XE, NX-OS
  • Cisco ASA Firewall, Cisco FirePOWER Threat Defence & FMC
  • Cisco 9100, 9800, WLC, Cisco Aironet, Ruckus ZoneDirector, Virtual Smartzone Cisco DNA Centre, Cisco Identity Services Engine, Cisco Duo, Prime
  • Cisco SD-WAN, Meraki SD-WAN, Meraki Wireless, Security and Switching (MX, MS, MR, MV)
  • Checkpoint Quantum - Security Gateways, Smart-1 Management Centre, Maestro HyperScale Orchestrator, GaiaOS, R80, R81, ClusterXL, vSX Cluster, URL Filtering, Application Control, Mobile Access, Compliance
  • FortiGate D,E,F Series, FortiWeb, FortiOS

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Skills

  • Leadership
  • Communication skills
  • Public relations

Timeline

Network Engineer

Wonderlabz (MSP)
03.2020 - Current

Network Engineer

Brightwave Technologies (WISP)
01.2018 - 02.2020

Noc Engineer

Afrihost (ISP)
01.2016 - 02.2018

Certificate of Higher Education - Information Technology

Speciss College
01.2010 - 12.2010
Tinashe Madangure