Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Tinashe Bwanaisa

Wrexham,Wrexham Principal Area

Summary

Dedicated healthcare professional with extensive experience in disability care, patient care plans, and healthcare operations. Proficient in drug administration, dispensing medication, and health assessment and monitoring. Demonstrates exceptional skills in crisis management, risk management, and first aid. Adept at providing emotional support, managing civil and social needs, and ensuring client comfort through daily personal care and recreational activities. Strong background in administrative tasks including record-keeping, project management, managing budgets, letter writing, and email writing. Committed to confidentiality adherence and maintaining high standards of health and safety.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Health care assistant

Saannie Medical Services
Wrexham, United Kingdom
11.2023 - Current
  • Completed care documentation and monitored patient progress to achieve up-to-date records.
  • Safely escorted patients during medical appointments and hospital visits.
  • Actively developed professional healthcare competencies through regular training.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Maintained up-to-date patient records to enable care continuity between support providers.
  • Worked closely with nurses to maintain optimum levels of communication.
  • Assisted with medicine and stock counting, ordering and replenishing.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Built caring, supportive relationships with residents, enhancing daily life through personalized care.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Prepared meals for patients, ensured balanced nutrition intake.
  • Empowered vulnerable individuals to retain maximum independence through targeted care.

Health Care Assistant

Deeper Care Solutions Ltd
Harrogate, North Yorkshire
08.2023 - 10.2023
  • Built caring, supportive relationships with residents, enhancing daily life through personalised care.
  • Supported service user engagement in socialisation activities, promoting independence and positive wellbeing.
  • Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
  • Provided high-quality person-centred support and received consistently positive patient feedback.

Field support officer

SOS Children's Village Zimbabwe
Bindura , zimbabwe
02.2022 - 01.2023
  • Led individual performance reviews, created KPI objectives, and tailored development plans for skill improvement
  • Increased overall client satisfaction with timely follow-ups after field visits.
  • Managed complex technical issues, resulting in improved system performance.
  • Improved team productivity by conducting regular training sessions.
  • Designed strategic schedules, rotas and workloads to promote productivity.
  • Created and submitted progress reports to upper management.
  • Worked diligently under pressure whilst maintaining high standards of professionalism.
  • Identified skills gaps and arranged relevant training to upskill clerical team.
  • Partnered collaboratively with other departments to determine optimum schedules for special projects.
  • Assisted in project planning, ensuring effective resource allocation and scheduling.
  • Enforced clerical team compliance with industry best practices and internal policies.
  • Resolved team conflicts and assisted with identified problems to maintain sense of teamwork.
  • Maintained detailed records of field operations to facilitate process improvements.

Education

NVQ Level 2 - Social Care

Coleg Cambria
Wrexham
02.2024 -

Certificate of Higher Education - Project management

Catholic University of Zimbabwe
Zimbabwe
02.2019 - 02.2020

Bachelor of Arts - Development studies

Great Zimbabwe university
Zimbabwe
03.2015 - 08.2019

Postgraduate diploma in social work - Social Work

Women University in Africa
Zimbabwe
02.2020 - 10.2022

Skills


  • Patient Care Plans
  • Record-keeping
  • Hoist operation
  • Dispensing medication
  • Health assessment and monitoring
  • Crisis management
  • First Aid
  • Risk Management
  • Monitoring observations
  • Manual handling training
  • Project Management
  • Teamwork
  • Care support

Certification

  • 15 standard Care course, 06/01/22, Care Academy
  • Nurse Aide, 02/01/22, St Johns Ambulance Zimbabwe
  • Mental Health, Human Rights and Recovery e-learning course, 03/01/21, World Health Organization

Accomplishments

    Employer of the Month

References

References available upon request.

Timeline

NVQ Level 2 - Social Care

Coleg Cambria
02.2024 -

Health care assistant

Saannie Medical Services
11.2023 - Current

Health Care Assistant

Deeper Care Solutions Ltd
08.2023 - 10.2023

Field support officer

SOS Children's Village Zimbabwe
02.2022 - 01.2023

Postgraduate diploma in social work - Social Work

Women University in Africa
02.2020 - 10.2022

Certificate of Higher Education - Project management

Catholic University of Zimbabwe
02.2019 - 02.2020

Bachelor of Arts - Development studies

Great Zimbabwe university
03.2015 - 08.2019
Tinashe Bwanaisa