Tina Staples
Chatham,Kent
Summary
Dedicated professional with extensive expertise in customer service, stock management, and order processing. Adept at adhering to hygiene regulations and hospitality etiquette, ensuring health and safety compliance. Proven track record in team leadership, excellent communication, and interpersonal skills. Highly resourceful with a strong focus on sanitation guidelines and order fulfilment. Career goal: to leverage skills in a dynamic environment that values efficiency and exceptional service.
Overview
29
29
years of professional experience
1995
1995
years of post-secondary education
1
1
Certification
Work History
Bakery assistant
Asda
Chatham, Kent
10.1996 - Current
- Maintained cleanliness in bakery by regularly sweeping and mopping floors.
- Assisted in inventory management for maintaining adequate stock levels on a weekly basis.
- Complied with food safety regulations, ensured a safe environment for customers and staff alike.
- Maintained an organised workspace; promoted efficient workflow within the bakery.
- Trained new employees to improve team performance and cohesion.
- Packaged baked items efficiently to expedite sales process.
- Ensured customer satisfaction by promptly serving freshly baked goods.
- Addressed customer queries effectively, improved overall service quality at bakery.
- Monitored expiry dates and used ingredients accordingly.
- Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Worked energetically to maintain efficient operations during peak trading hours.
Education
GCSEs -
Walderslade Girls School
Chartham, Kent 09/1988 - 06.1994
Skills
- Customer Service
- Stock management
- Order processing
- Hygiene regulations
- Hospitality etiquette
- Order fulfilment
- Sanitation guidelines
- Excellent communication
- Health and Safety Compliance
- Team Leadership
- Interpersonal communication
- Stock counting
- Resourcefulness
Affiliations
- Spending time with my family
- Going for long dog walks
Certification
- New Skills Academy: Microsoft Excel for Beginners Certificate
Timeline
Bakery assistant
Asda
10.1996 - Current
GCSEs -
Walderslade Girls School
09/1988 - 06.1994
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