Tina Rehman
Earley,RDG
Summary
Motivated business professional bringing over 5years of entrepreneurial experience. Dedicated and personable with extensive experience in managing Hospitality, Sales operations and Personnel . Well-versed in training, educating, motivating, and supporting staff members. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Results-driven individual with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Creative Business Owner with exceptional background spent in Food manufacturing and Hospitality. Proven leader with engaging demeanor and success working in most demanding environments. Talented in Recruitment, Training and Mentoring successful teams.
Overview
21
21
years of professional experience
Work History
Managing Director & Business Owner
Teenaz Ltd – Teenaz Catering Ltd
03.2018 - 01.2023
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Documented processes and drafted SOPs to comply with regulations and company policies.
- Monitored and coordinated workflows to optimize resources.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Collaborated with staff members to create meals for large banquets.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
INTERNAL CONTROL & HEAD OF OPERATIONS
Goldteam Recruitment Ltd
08.2014 - 03.2018
- Driving operational improvements and maximising the value of the asset base while ensuring a tight control on operational costs
- Responsible for monitoring and continuously improving standards of performance and quality within the operation
- Managing a team of 15 employees in a busy work environment
- Negotiating contracts, ensuring that they balance value and risk
- Establishing and implementing departmental policies, goals, objectives, and procedures
- Creating, managing and analysing performance data and other information
- Ensuring that capacity and capability are continually planned
- Encouraging, identifying and developing best practice strategy
- Ensuring compliance to all Environmental Health & Safety goals & objectives
- Ensuring that the organisation is 100% compliant at all times with all the accreditations
- Carry out Internal & External audits on regular basis to maintain compliance
- Producing Operations manuals which define how the business is to be run
- Working closely with the Managing Director, Financial Manager, Facilities Manager, IT Manager and managing HR department
- Key Achievements: Service Level Agreements update throughout the client base
- 100% fulfillment of client requirements
- Goldtime client console revamp.
INTERNAL CONTROL & QUALITY ASSURANCE MANAGER
Goldteam Recruitment Ltd
10.2013 - 08.2014
- Accountable for managing the delivery of critical projects and for providing managerial support for all the projects conducted by the company
- Also responsible for providing monthly audits and technical updates of any known issues/risks to Senior Manager
- Duties: Responsible for managing the team of 5 software Quality Assurance Engineers
- Working closely with the Software Development & Graphics teams to ensure all new processes are released on target date
- Responsible for costing, estimating and planning projects
- Preparing Project Initiation documentation
- Responsible for ensuring best value is obtained for the project including supplier base as well as use of internal and external resources
- Maintaining and completing Project Key Performance Indicators
- Key Achievements: Launch of new Goldteam responsive website
- Goldtime Solutions recruitment software Project Revamp.
PROCESS QUALITY CONTROLLER
Goldteam Recruitment Ltd
10.2011 - 09.2013
- Key Achievements: Released online candidate registration process within three months of Joining the company
- Streamlined all the company processes
- Created and updated 250-370 controlled documents on Goldtime Document Centre.
HUMAN RESOURCES COORDINATOR
House of Fraser
03.2007 - 09.2011
- Key Achievements: Process payroll for 500-650 employees on monthly basis
- Keep track of all the contracts and ID verification documents.
COSMETICS FLOOR SUPERVISOR
House of Fraser
10.2001 - 02.2007
- Key Achievements: Managed 50-60 cosmetics staff on daily basis by planning their shifts and managing 100% department cover.
Education
A Levels -
PRINCE2 Foundation -
PRINCE2 Practitioner - undefined
Skills
- Business Management
- Project Management
- Change Management
- Food Safety
- Experienced Chef
- Software Quality Assurance
- Contract Negotiation
- Contract Administration
- Training/Development
- Human Resources
- Organisational Design
- Risk Management
- Product Development
- Process Improvement
- Staff Management
- Project planning
- Resource Management
- Controlled Documents
- Recruitment Strategies
- Mentoring and training
- Negotiation
- New business launch
- Budget Management
- Revenue Growth
Personal Key Skills
- Solution orientated
- Relationship building
- Detail orientated
- Decision making
- Perseverance
- Attention to detail
- Confident
- Flexible & adaptable
- Positive attitude
- Possessing a responsible attitude, tact, patience, and courtesy.
- Comfortable working on numerous, smaller size pieces of work.
- Ability to operate under pressure and deliver to demanding deadlines.
- Achieving results through others.
- Able to self-start own improvement initiatives.
- Good team player.
- Capable of working under limited supervision.
- Motivating Project or Programme teams to own and complete tasks assigned to them.
- Conflict management and prioritisation skills.
Professional Key Skills
- Prince2 Practitioner
- 3 A levels
- 7 GCSEs
- Microsoft Project
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Visio
- Advanced First Aid
- Urdu Speaker
- Good track record of managing complex multifunctional projects in various environments.
- Creating effective, informed and highly motivated teams focused on delivery.
- Comprehensive understanding of project management methodologies.
- Experience of working with sponsors, stakeholders, and solution providers.
- Successful and demonstrable delivery of results from a client site.
- Superb customer facing skills.
- Producing and delivering project documentation, e.g. user manuals and support.
- Accurately identifying a client's key requirements.
- Managing and supporting the testing and implementation of business initiatives.
- Experience of web development, sales, new business or marketing projects.
- Computer literate, with high level of competence in the use of the Microsoft Office suite of tools, including Microsoft Excel/PowerPoint/Visio/Project/Word.
- Strong verbal and written communication skills
References Available
On Request
Career Statement
Apart from contributing to the processes and strategies which enhance any projects I am working on, I feel that my greatest strengths are firstly my ability to deliver projects to agreed timescales. Secondly my skill at gaining a clear understanding of a client's exact needs, and thirdly being able to co-ordinate and lead all project team resources whilst simultaneously building strong working relationships with other team members.
Personal Information
- Nationality: British
- Driving License: Yes
Timeline
Managing Director & Business Owner
Teenaz Ltd – Teenaz Catering Ltd
03.2018 - 01.2023
INTERNAL CONTROL & HEAD OF OPERATIONS
Goldteam Recruitment Ltd
08.2014 - 03.2018
INTERNAL CONTROL & QUALITY ASSURANCE MANAGER
Goldteam Recruitment Ltd
10.2013 - 08.2014
PROCESS QUALITY CONTROLLER
Goldteam Recruitment Ltd
10.2011 - 09.2013
HUMAN RESOURCES COORDINATOR
House of Fraser
03.2007 - 09.2011
COSMETICS FLOOR SUPERVISOR
House of Fraser
10.2001 - 02.2007
A Levels -
PRINCE2 Foundation -
PRINCE2 Practitioner - undefined
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