Tina Ghigi
Leicestershire
Summary
I am a dynamic and strategic Communications Lead with over 15 years of experience uniting workforce culture with operational excellence. As a person, I am a resilient relationship-builder who thrives in high-pressure environments. I bridge the gap between the boardroom and the shop floor, translating complex operational goals into engaging narratives that inspire "hearts and minds." With a background in copywriting and history, I bring a unique understanding of human behaviour and storytelling to corporate strategy. I am not just a communicator; I am a people-leader capable of managing large-scale teams and navigating complex stakeholder maps to deliver clear, impactful results across multi-site logistics and energy networks.
Overview
13
13
years of professional experience
1
1
Certification
Work history
Communications Lead
DHL Supply Chain – Jaguar Land Rover (JLR)
Solihull, West Midlands
2022.09 - 2026.01
- Strategic communications partner for the flagship DHL/JLR contract, holding full responsibility for Linefeed and Freight supply chain communications across the 5 sites.
- Scope of Role:
- Site Leadership: Headed up communications and events across five critical operational sites: Tyrefort, Midpoint, Castle Bromwich, Logistics Operations Centre (LOC), and all Midlands' Freight operations.
- Senior Partnership: Operated as the primary communications business partner, working side-by-side with 5 Operations Directors across sites and directly facing the Jaguar Land Rover Director (Customer) to align logistics targets with communication outputs.
- Team & People Management: Led a robust engagement strategy for a massive, geographically dispersed workforce, fostering a 'One Team' culture across distinct operational units.
- Key Achievements:
- Record-Breaking Engagement Stats: Directly led the engagement strategy for a workforce of 6,000, taking employee survey participation from 29% to an unprecedented 91%.
- Measurable Culture Shift: Delivered consistent, year-on-year increases in engagement KPIs across all factors: +7% in Year 1, +10% in Year 2, and +33% cumulative growth, transforming the cultural landscape of the contract.
- Stakeholder Management: Managed complex, high-level relationships, acting as the bridge between DHL operations and JLR senior leadership within DHL's highest-profile global account.
- Event Management: Conceptualised and delivered large-scale engagement events, town halls, and recognition schemes that directly contributed to the retention and morale statistics listed above.
- Operational Agility: Utilised PRINCE2 methodologies to manage communication projects, ensuring structured delivery of campaigns during periods of significant change and operational pressure.
- Crisis & Change Comms: Served as the 'voice of the business' during critical operational shifts, ensuring clarity, transparency, and consistency in messaging to minimise disruption.
Communications Consultant
E.ON Energy
Nottingham
2012.10 - 2022.09
- A decade-long tenure acting as a trusted internal communications Consultant within one of the UK’s leading energy suppliers. Responsible for delivering strategic communication counsel during a period of massive industry transformation.
- Scope of Role:
- Internal Consultancy: Acted as a dedicated business partner to senior operational heads, translating complex regulatory and energy-sector changes into clear, digestible messaging for diverse employee audiences.
- Change Management: Supported the business through significant organisational restructuring and the industry-wide shift toward renewable energy and smart metering, ensuring workforce buy-in and minimising uncertainty.
- Employee Advocacy: Championed the employee voice within the business, utilising feedback loops to advise leadership on sentiment and engagement levels.
- Key Achievements:
- Long-Term Strategy: Successfully managed communications for multiple long-term change programs over an 11-year period, demonstrating adaptability and resilience in a highly regulated sector.
- Campaign Delivery: Led end-to-end internal campaigns focusing on safety, renewal campaigns, customer service excellence, and brand values, resulting in measurable uplifts in employee engagement scores.
- Complex Stakeholder Maps: Navigated a large, matrixed organisation, influencing stakeholders without direct authority to ensure consistent messaging across different business units.
- Content & Channels: Managed editorial calendars and internal channels (intranet, newsletters, leadership briefs), ensuring a steady drumbeat of high-quality information reached thousands of employees.
Education
BA (Hons) - History
Coventry University
A Levels - History, English Literature, English Language, Psychology
Lutterworth Grammar School
LeicestershireGCSEs -
Lutterworth Grammar School
LeicestershireSkills
- Strategic Communications: Internal comms strategy, change management, and crisis communication
- Stakeholder Management: Acting as a strategic partner to leaders across all levels, Operations Directors, MDs etc
- Operational Engagement: Multi-site culture building, town halls, and large-scale event management
- Project Management: PRINCE2 Practitioner, campaign planning, and budget management
- Content Creation: Storytelling, brand guardianship, intranet and digital channel management
- Corporate communications planning
- Intercultural competence
Certification
- Institute of Internal Communication (IoIC): [Specific Qualification Name, e.g., Diploma/Certificate]
- PRINCE2: Practitioner Certification (Project Management)
Affiliations
- Archery
- Medieval Combat Society
- Reformer Pilates
Accomplishments
Business Culture Award Winner
Languages
French
Elementary
Punjabi
Advanced
English
Native
Timeline
Communications Lead
DHL Supply Chain – Jaguar Land Rover (JLR)
2022.09 - 2026.01
Communications Consultant
E.ON Energy
2012.10 - 2022.09
BA (Hons) - History
Coventry University
A Levels - History, English Literature, English Language, Psychology
Lutterworth Grammar School
GCSEs -
Lutterworth Grammar School